Smart Home Technician

Job Overview
We are seeking a skilled Technician to join our dynamic team. The ideal candidate will possess a strong mechanical knowledge and experience in equipment repair, with a focus on maintaining and servicing various systems. This role requires proficiency with hand tools and testing equipment such as voltmeters and ohmmeters, as well as a foundational understanding of computer hardware and networking.

Duties

• Perform routine maintenance and repairs on equipment to ensure optimal performance.
• Utilize hand tools and testing instruments, including voltmeters and ohmmeters, to troubleshoot and diagnose issues.
• Conduct low voltage electrical work as needed.
• Collaborate with team members to address technical challenges and implement effective solutions.
• Maintain accurate records of repairs, services performed, and parts used.
• Assist in the setup and configuration of computer hardware and networking systems.
• Ensure compliance with safety standards while performing all tasks.

Experience

• Previous experience as a service technician or in a similar role is preferred.
• Strong mechanical knowledge with hands-on experience in equipment repair.
• Familiarity with computer hardware components and basic networking concepts is advantageous.
• Proficient in using hand tools and diagnostic equipment effectively.
• Ability to work independently as well as part of a team to achieve common goals.

If you are passionate about technology, enjoy problem-solving, and have the skills necessary to excel in this role, we encourage you to apply.

Full job description

Welcome to the intersection of energy and home services. At NRG, we’re driven by the idea of a smarter, cleaner, more connected future—and the possibilities that will bring to the world and to the 7.3 million customers we serve.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. More information is available at www.nrg.com or www.vivint.com. Connect with NRG and Vivint on Facebook, Instagram, LinkedIn and X.

Who we’re looking for:

Our technician team is made up of a wide variety of backgrounds and experience levels. We believe in investing in our employees and providing comprehensive training and support. If you’re an experienced Field Technician/Electrician, or willing to become one with our in house provided training, feel free to apply.

What you’ll do:

• Earn a competitive hourly wage and enjoy an unlimited commission plan.
• Become an expert on smart home technology by training on industry-leading products.
• Manage inventory and assets with a business owner mentality.
• Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
• Control your own income by providing opportunities for customers to purchase additional products and services
• Leverage service and installation appointments into leads and revenue.

What we’re looking for:

• Exceptional customer service skills.
• Sales experience and/or field service experience is helpful.
• Current valid driver’s license and clean driving record.
• Someone who thrives in a team environment and can also be trusted to work independently.
• Willingness to submit to a pre-hire drug screen.

Physical demands of the job:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14’.
• Work in attics and other limited-space areas.
• Bend, kneel, crouch and stand for long periods.
• Safety culture is strong at Vivint, and our team members complete a safety analysis of every work site

Position perks:

• Company vehicle and gas card.
• Cell phone and work tablet.
• All tools necessary to perform the job.

Company perks:

• Employee pricing on smart home products
• 401(k) plan with matching.

Safety culture is strong at Vivint. Field service technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers.

Additional Information

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $28.32 in our lowest geographic market up to $46.21 in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

Here are some total rewards which, depending on the position, may be offered:

• Paid holidays and flexible paid time away
• Employee/Friends/Family Discounts
• 401(k) Employer Match
• Employee Resource Groups

Job Type: Full-time

Work Location: On the road

Job Type: Full-time

Pay: $23.56 - $45.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) 6% Match
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Paid training
• Referral program
• Tools provided
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Tampa, FL: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: On the road

Salary : $24 - $45