What are the responsibilities and job description for the Case Manager (Out of County Services) position at ViVOtech?
Description
WHO IS YFA?
We tackle some of the world's toughest problems. Our employees are an incredible group of compassionate, committed individuals, drawn by the opportunity to make a difference. Year over year, our employees report they are proud to work here and are willing to go above and beyond in service of our mission to create a safe, nurturing environment for children.
Youth and Family Alternatives, Inc. (YFA) was founded in 1970. Our purpose and role are to serve children and families in crisis, providing programs that encourage healing, restoration, and success for those we serve. This is why “Family” is our middle name! Our hardworking 350 team members work in partnership with communities and families, providing a full range of services across the state of Florida.
No matter the role, we believe every team member at YFA has a critical role in supporting our children and our communities and we constantly strive to ensure a positive, purpose-driven, dynamic work environment for you to learn, grow and meet your fullest potential.
Put your talents to use in a culture of care where you can make the world a better place.
POSITION SUMMARY: This position provides continuity of care, with the goal of permanent placement for children through a family care management model that includes developing, expanding, accessing, and linking resources in the community to the needs of children and families. This position will handle out-of-county cases from within Circuit 6 or outside the judicial circuit.
What You Will Do
Requirements
WHAT YOU NEED:
Education & Experience: Bachelor's degree in human services, 2 year experience in foster care and adoptions or related job preferred.
Physical Requirements: Ability to travel regionally on a regular basis and statewide as needed; ability to bend, lift, and carry 30 pounds.
All Family Care Managers must be able to show proficiency at the conclusion of a six-month probationary period to include:
At YFA, we are as dedicated to our team members as we are to our mission! YFA provides:
Youth and Family Alternatives is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local laws. We adhere to the principles of affirmative action and strictly prohibit any form of discrimination or harassment based on these protected characteristics.
Youth and Family Alternatives complies with applicable federal, state, and local laws governing nondiscrimination in employment. This commitment extends to all aspects of employment, including recruitment, selection, promotion, transfer, training, working conditions, compensation, benefits, and other privileges of employment.
Youth and Family Alternatives is committed to promoting a healthy and safe work environment, which is why we maintain a smoke-free workplace at all times. All forms tobacco or vaping products of any kind at any time on our premises. Smoking is prohibited in all indoor areas, as well as outdoor spaces. Individuals must leave our campus which includes our parking lots and other public areas, in order to smoke, vape, or use smokeless tobacco.
WHO IS YFA?
We tackle some of the world's toughest problems. Our employees are an incredible group of compassionate, committed individuals, drawn by the opportunity to make a difference. Year over year, our employees report they are proud to work here and are willing to go above and beyond in service of our mission to create a safe, nurturing environment for children.
Youth and Family Alternatives, Inc. (YFA) was founded in 1970. Our purpose and role are to serve children and families in crisis, providing programs that encourage healing, restoration, and success for those we serve. This is why “Family” is our middle name! Our hardworking 350 team members work in partnership with communities and families, providing a full range of services across the state of Florida.
No matter the role, we believe every team member at YFA has a critical role in supporting our children and our communities and we constantly strive to ensure a positive, purpose-driven, dynamic work environment for you to learn, grow and meet your fullest potential.
Put your talents to use in a culture of care where you can make the world a better place.
POSITION SUMMARY: This position provides continuity of care, with the goal of permanent placement for children through a family care management model that includes developing, expanding, accessing, and linking resources in the community to the needs of children and families. This position will handle out-of-county cases from within Circuit 6 or outside the judicial circuit.
What You Will Do
- Communicate effectively, both verbally and in writing.
- Document timely in a clear, concise manner.
- Assess, interpret, and deliver care-related information for children and families.
- Work as part of a team managing a caseload of children (birth to 17), primarily handling out-of-county cases.
- Maintain a positive attitude in a challenging environment, demonstrating patience, respect, and cultural sensitivity.
- May require the use of a personally owned vehicle.
- Serve as a mandatory reporter to ensure child safety and protection.
- Demonstrate knowledge of community resources.
- Hold a valid Florida driver’s license and be insurable by the agency’s insurance carrier.
- Arrive on time and be prepared for work.
- Adhere to EEO compliance and maintain a respectful workplace.
- Work cooperatively in a team setting.
- Follow guidance and direction from supervisors.
- Uphold the agency’s core values and mission.
- Maintain a flexible work schedule.
- Proficiency in Microsoft Office Suite.
- Actively contribute as a member of a family care team.
- Provide case management services, including assessment, planning, linking, monitoring, advocacy, and case plan assistance.
- Maintain communication with primary case workers regarding child safety and concerns.
- Notify primary case manager of critical incidents immediately.
- Keep supervisors informed of child safety issues requiring attention.
- Document home visits in FSFN within two business days.
- Complete home studies for placement as needed.
- Assist families with case management and provide educational resources.
- Maintain accurate and timely electronic and paper records.
- Refer children and families to appropriate community services.
- Treat children and families with respect and courtesy.
- Participate in staff development programs, team meetings, and case reviews.
- Establish and maintain effective working relationships within the team and with supervisors.
- Complete additional tasks or special projects as assigned by management.
- Trained and authorized to access protected health information.
Requirements
WHAT YOU NEED:
Education & Experience: Bachelor's degree in human services, 2 year experience in foster care and adoptions or related job preferred.
Physical Requirements: Ability to travel regionally on a regular basis and statewide as needed; ability to bend, lift, and carry 30 pounds.
All Family Care Managers must be able to show proficiency at the conclusion of a six-month probationary period to include:
- Successful completion of car seat training.
- Successful completion of pre-service training.
- Being independently able to represent and discuss case progress in court.
- Being independently able to complete an accurate and comprehensive face to face home visit note.
- Have solid and timely documentation in the FSFN system including effective navigation of the system.
- Have detailed and timely court documents.
- Be consistently meeting time frames for child visits, parent contact, and FFA/progress updates.
- Understand community resources and the referral process.
- Demonstrate excellent customer service by responding within 24 hours to emails and voicemail messages.
- Have established personal and effective time management processes to include lists, calendars, and other tracking mechanisms.
At YFA, we are as dedicated to our team members as we are to our mission! YFA provides:
- 13 Days of PTO, Incrementally Increasing Annually
- 13 Paid Holidays
- 5 Days Parental Leave
- Medical, Dental, and Vision Insurance
- Short-Term Disability and Long-Term Disability
- Supplemental Accident, Critical Illness, and Hospital Indemnity Insurance
- Paid Life Insurance
- Legal Services
- ID Monitoring
- Pet Insurance
- Employee Assistance Program
- Tuition Reimbursement
- Immediate eligibility for 403b Savings Plan with match after 12 months
- Continuous training and professional development opportunities
Youth and Family Alternatives is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local laws. We adhere to the principles of affirmative action and strictly prohibit any form of discrimination or harassment based on these protected characteristics.
Youth and Family Alternatives complies with applicable federal, state, and local laws governing nondiscrimination in employment. This commitment extends to all aspects of employment, including recruitment, selection, promotion, transfer, training, working conditions, compensation, benefits, and other privileges of employment.
Youth and Family Alternatives is committed to promoting a healthy and safe work environment, which is why we maintain a smoke-free workplace at all times. All forms tobacco or vaping products of any kind at any time on our premises. Smoking is prohibited in all indoor areas, as well as outdoor spaces. Individuals must leave our campus which includes our parking lots and other public areas, in order to smoke, vape, or use smokeless tobacco.
