What are the responsibilities and job description for the Troubleshooting Expert position at VIZIO, Inc.?
About the Role
We are seeking a highly skilled Troubleshooting Expert to join our team and provide expert technical support to our customers.
The ideal candidate will have a strong background in electronics and computer troubleshooting, as well as excellent communication and problem-solving skills.
Key Responsibilities:
- Provide expert technical support to VIZIO customers
- Troubleshoot complex issues using advanced electronics & computer troubleshooting techniques
- Utilize Excel and Salesforce to track calls and troubleshooting
About You:
- You have a completed GED/HS diploma
- You are a detail-oriented and organized individual
- You have excellent communication and problem-solving skills
- You have experience with advanced electronics & computer troubleshooting