What are the responsibilities and job description for the Veterinary Customer Service Representative position at VMC St Lucie?
Job Description
Job duties include, but are not limited to :
Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Qualifications
We’re looking for :
- Experienced Receptionist with a minimum of 1-year veterinary experience preferred
- Weekend availability
- Open 24 / 7- rotating Holidays required
- Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
- Highly organized and possess computer skills
- Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
We offer our staff :
Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
For additional details including our full equal opportunity statement, texting / outreach communication authorization, physical requirements of the job and more, please visit https : / / allianceanimal.com / additionaljobdescriptiondetails / .
