What are the responsibilities and job description for the Call Center Agent position at Vminds Technologies Inc?
Interview Type: In person interview
Job Type: Contract
Rate: $15/hr on W2 benefits performance based bonus
JD:
- Promoting and/saving products and services.
- Providing an excellent customer experience via phone.
- Negotiating and completing save/service order requests from customers.
- Working with customers patiently, tactfully, and efficiently.
- Accurately informing customers of various fees and adjustments.
- Providing options to the customer based on product and service needs.
- Active listening skills.
- Ability to follow tactical call flows to optimize the customer experience.
Job Type: Contract
Pay: $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
Shift:
- Day shift
Experience:
- Consumer customers: 3 years (Preferred)
- Calling, Bulk calling: 3 years (Preferred)
- Microsoft Office products: 3 years (Preferred)
Work Location: In person
Salary : $15
