What are the responsibilities and job description for the Account Supervisor position at VML?
Who We Are:
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.
Our global family now encompasses over 30,000 employees across 150 offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.
Who we are looking for:
VML is seeking a multi-district Account Supervisor to foster growth with our client in the US market. The Account Supervisor will manage and support multiple district teams, working from our Seattle office and reporting to leadership in the Atlanta office. In this role, you will manage relationships with our clients, lead internal district teams, and identify and qualify new revenue opportunities. You will partner closely with our Business Director to help manage client communications as well as lead agency communications to deliver great work. You will understand what's needed in the short and long term and work closely with our cross-discipline leads to ensure long-term success. We are looking for someone who can be a true partner to our client and cross-functional agency team, and who can support the larger team in creating revolutionary creative work.
What you'll do:
- Client | Partner with Account Leadership to oversee the translation of our clients' vision into a roadmap that will achieve client goals, while generating work that is creatively brilliant, measurable and has a cultural impact. Overseeing an account manager, you'll be the point person for day to day client communications.
- Team | Manage, inspire and motivate teams including two Account Managers and one Associate Account Manager as direct reports. Review team deliverables. Provide strategic oversight and ensure the work gets noticed, used, and appreciated.
- Process | Drive profitability at scale within their own teams and as VML sells in new offerings. Find innovative ways to build new best practices.
Who you are:
- A Strong Communicator | Capable of delivering presentations both internally to agency peers, colleagues across departments, and clients.
- Detail Oriented | Oversees completion of all projects and assignments, ensuring strategic and brand integrity, while partnering with all necessary agency disciplines to ensure optimal distribution of resources, timeliness, accuracy, budget and government compliance.
- Innovator | Conversant in all media types, including the ability to understand and integrate diverse media vehicles to deliver a brand message to the client's consumer base.
- Ego-less | We all wear the hats that need wearing- it's a mentality that makes the team successful.
What you'll need:
- 5 years of experience in a creative agency with a minimum of 3 years of client-facing experience. Client leadership experience preferred.
- Specific experience with Global clients in marketing communications, Internet initiatives, branding or business analysis.
- Passion for building relationships that result in new, profitable revenue opportunities as well as driving incremental growth on existing work.
- Proven ability to negotiate Statements of Work and contracts – effectively forecasting and scoping work with teams in close collaboration with Project Management.
At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.
VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.
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