Community Home Care Liaison

Overview

Establishes new and maintains existing relationships with key community organizations and leaders, including but not limited to Community Based Organizations (CBOs) community leaders, advocacy groups, clinics and the provider community. Educates potential patients in the communities served by VNS Health Personal Care about Home Care Services and the benefits of enrolling in these services. Achieves monthly enrollment requirements and attends and conducts presentations during weekly events. Works under moderate supervision.

What We Provide

• Referral bonus opportunities
• Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life Disability
• Employer-matched retirement saving funds
• Personal and financial wellness programs
• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
• Generous tuition reimbursement for qualifying degrees
• Opportunities for professional growth and career advancement
• Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities

What You Will Do

• Develops effective working relationships with the leadership and/or staff of key referral sources such as CBOs, the provider community, religious organizations and other appropriate channels to grow membership.
• Provides direct consumer education about Home Care and the Home Care enrollment process.
• Performs retention efforts developed by department leadership to reduce member turnover.
• Develops, plans and executes health fairs and presentations to key community organizations.
• Initiates projects with department leadership to generate leads, build brand awareness and enroll new members.
• Travels between numerous referral sources across all regions to promote Home Care Awareness and Personal Care
• Retains and strengthens relationships with vendors, consumers and customers, including payers and provider networks.
• Develops and implements strategies for relationship management and retention and identifies potential customers.
• Enrolls new patients to VNS Health Personal Care.
• Meets face-to-face and remotely with new and existing consumers in order to ensure patients understanding of the process and to assist with enrollment.
• Develops communication and prepares strategies to grow and diversify the relationship with potential Patients.
• Must be a self starter, able to work under minimal supervision
• Participates in special projects and performs other duties as assigned.

Qualifications

• Licenses and Certifications:
• Valid driver's license and access to a motor vehicle or ability to travel through the 5 boroughs preferred

Education:

• High School Diploma or GED Equivalent required
• Associate's Degree in Marketing, Business, Healthcare Administration or related discipline preferred

Work Experience:

• Minimum three years experience in similar role in the Home Care industry required
• Experience marketing to a culturally diverse target population required
• Excellent verbal and written communication skills, including the ability to speak in front of large groups required
• Strong organizational skills required
• Existing relationships with key potential referrers required
• Bi-lingual skills strongly preferred
  

Compensation

$62,400.00 - $72,000.00 Annual

About Us

VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us—we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.