What are the responsibilities and job description for the Project Manager, Process Improvement position at VNS Health?
OverviewLeads Process Improvement (PI) activities and projects. Supervises staff on specific projects and provides project management oversight on complex projects including tracking implementation and monitoring effectiveness of organizational changes. Actively participates in process improvement staff development and recruiting. Works under general direction.
What We Provide
Referral bonus opportunities
Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
Employer-matched retirement saving funds
Personal and financial wellness programs
Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
Generous tuition reimbursement for qualifying degrees
Opportunities for professional growth and career advancement
Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities
What You Will Do
Ensures that all projects and operational components are designed and executed to coherently achieve strategic goals and regulatory requirements.
Defines core processes and maps current states for redesign projects and assists with solution design. Provides facilitation support at meetings as needed. Develops positive working relationships with VNS Health Plans leadership.
Develops a strong understanding of VNS Health Plans strategic business objectives and business unit operations, along a particular health plan value stream. Understands interactions and dependencies of neighboring processes and departments. Articulates business issues and designs project approaches.
Leads activities in defining the scope of projects, developing project plans, and ensuring forward momentum of projects toward stated goals. Tracks and monitors project work plans, including objectives, tasks and time frames, to ensure deliverables are completed on time. Identifies and responds to changing project circumstances and communicates issues to project leadership. Takes a flexible, team player approach, willing to "pitch in" whenever and wherever needed. Initiates and leads project evaluation process at project close.
Oversees the creation and delivery of presentations on project status and outcomes to management.
Oversees and participates in interdisciplinary and interdepartmental work groups. Assists in the facilitation of work group meetings, as needed, in support of process improvement projects.
Demonstrates department's commitment to excellent customer service through prompt responses to all internal and external customers. Represents the department's capabilities and mission effectively to internal and external customers.
Performs all duties inherent to a managerial role. Ensures effective staff training, evaluates staff performance, hires, promotes, terminates staff and recommends salary actions as appropriate.
Participates in special projects and performs other duties as assigned.
Qualifications
Education :
Bachelor's Degree or equivalent work experience in Business Administration or a related field required
Master's Degree in Business Administration, Public Administration or related field preferred
Work Experience :
Minimum five years progressive experience in consulting, operations, financial analysis, or related discipline OR two years experience plus a Master's Degree required
Proficient with personal computers, including Microsoft Windows Excel, Word, Access, and Power Point required
Project management and facilitation skills required
Six Sigma project experience preferred
Compensation$93,400.00 - $116,800.00 AnnualAbout Us VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us-we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24 / 7 solutions and resources to the more than 43,000 "neighbors" who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
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