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Operations Manager/Shift Supervisor

Voa Gny
New York, NY Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 4/18/2025

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV / AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.

Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.

We are in search of new talent for the following position :

Position : Shift Supervisor / Operations Manager

The Shift Supervisor is responsible for facilitating daily shelter operations. Jamaica Women’s Employment Shelter is a transitional shelter for women who are experiencing homelessness and are employed or deemed employable, and referred by the New York City Department of Homeless Services (DHS).

Location : 95–10 218th Street

  • Queens Village, NY 11429

Minimum Qualifications :

  • High school diploma or GED preferred plus one-year relevant experience working in a similar capacity in a social service setting.
  • Must possess good interpersonal skills and basic computer knowledge.
  • Certifications in security required and Fire Safety (F-80) obtained within 3 months of hire.
  • Supervise delivery of program services including intake, bed assignments, case management services, distribution of client mail, lockers, meal cards, and medication.
  • Ensure optimal customer service is being provided to clients.
  • Ensure recreation activities are occurring.
  • Ensure the facility is adequately staffed at all times.
  • Work with DHS PD to ensure the daily security and safety of the facility.
  • Supervise facility maintenance, cleaning staff, and fire safety.
  • Manage community relations and communicate with relevant authorities as needed.
  • Employees receive an exceptional benefits package including :

  • Medical
  • Vision
  • Prescription coverage
  • Life insurance
  • Educational Reimbursement Program (includes tuition and license / certification)
  • Paid Time Off which is accrued monthly and rolls over from year to year.
  • VOA-Greater New York is an Equal Opportunity Employer / Vets / Disabled / Other Protected Categories. Apply today!

  • Job Family : Program Services - Administration
  • J-18808-Ljbffr

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    Job openings at Voa Gny

    Voa Gny
    Hired Organization Address New York, NY Full Time
    Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessnes...
    Voa Gny
    Hired Organization Address New York, NY Full Time
    Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessnes...
    Voa Gny
    Hired Organization Address New York, NY Full Time
    Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessnes...
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    Hired Organization Address New York, NY Full Time
    Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessnes...

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