Demo

Strategic Channel Partner Manager

VOC.ai
New York, NY Full Time
POSTED ON 2/26/2025
AVAILABLE BEFORE 5/23/2025

Company Description

VOC AI, founded in 2021, is a Silicon Valley-based AI company specializing in customer voice and service solutions. We are dedicated to unlocking the transformative potential of AI, with a mission to optimize workflows and elevate the customer experience.

About the Role

Are you a dynamic channel sales professional with a passion and experience growing strategic channel partnerships in the Cloud space? We're seeking a talented Strategic Channel Partnerships Manager to build and refine the methodology, programs, and processes at VOC.ai to ensure we successfully leverage our partners and their respective programs to align our product roadmaps and drive revenue growth. This role will contribute to a very important aspect of scaling our partnerships with AWS, Microsoft, and their respective resellers / distributors.

Key Responsibilities

New Business Development (60%) :

  • Identify and evaluate potential cloud channel partners that align with the company's growth strategy and target markets.
  • Develop and execute partner recruitment strategies, including prospecting, outreach, and presentations.
  • Negotiate and secure partnership agreements that are mutually beneficial and aligned with the company's objectives.
  • Collaborate with cross-functional teams (sales, marketing, product, etc.) to create compelling partner value propositions, enablement resources, and a product roadmap for any solutions needed to maximize revenue opportunity.
  • Develop a strategic channel strategy plan that supports the successful execution and achievement of sales targets.
  • Become an expert on all things VOC.ai and be able to effectively communicate our value proposition to all levels, including C-Suite executives.

Existing Partner Management (40%) :

  • Cultivate and grow relationships with existing channel partners to drive revenue growth and satisfaction.
  • Analyze partner performance data and identify opportunities for optimization and growth.
  • Develop and implement partner engagement strategies, including training, incentives, and marketing support (in collaboration with partner marketing).
  • Resolve partner issues and concerns in a timely and professional manner.
  • Collaborate with internal teams to ensure partners have access to the necessary resources and support.
  • Represent the company at partner events, conferences, and meetings.
  • Qualifications

  • You have at least 10 years of Channel Partner Sales experience or a related role within the SaaS or AI industry.
  • You have an established existing network in the AWS and Microsoft partner networks.
  • You understand the ins and outs of driving success in the cloud partner ecosystem, backed by a proven track record of results.
  • Strong communication, negotiation, and presentation skills.
  • Ability to develop and execute strategic plans and initiatives.
  • Excellent problem-solving and analytical skills.
  • Proficiency with Salesforce CRM and sales / partner management tools.
  • Willingness to travel to meet with partners and attend industry events.
  • You thrive in a fast-paced, remote first environment and you enjoy being a team player to those around you.
  • You have strong sales acumen, executive presence, effective time management and organization skills.
  • You are a self-starter focused on building and owning the 360-degree relationship.
  • You enjoy travelling to build relationships with partners in person.
  • The expected salary range for this position is $150,000k - $250,000k OTE. Actual pay will be determined based on several factors such as past experience and qualifications, geographic location, and other job-related factors permitted by law

    Benefits : Health insurance

    401K

    Salary : $150,000 - $250,000

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