Bartender: VOCO, The Shelby Myrtle Beach

BARTENDER

At The Shelby, we don't just take orders and make drinks—we craft unforgettable experiences. As the Bartender, you'll play a key role in creating memorable moments for our guests by ensuring that all drinks are classically made while setting the vibe of the restaurant. Your energy, passion, communication and attention to detail will keep everything seamlessly in line with hotel and brand standards. More than just a liaison to our guest, you'll contribute to a seamless and comfortable guest experience, turning ordinary stays into extraordinary memories through exceptional service and genuine connections.

ABOUT THE ROLE

Responsible for set-up, mixing of drinks, service and cleanup of bar area while enduring quality service, guest satisfaction and the achievement/maintenance of OLS Hotels and Resorts standards and profit maximization, provide service to our guest during meal periods serving breakfast, lunch and dinner service.

SCOPE OF WORK TEAM

• Reports to Director of Food & Beverage and General Manager
• Supports the Food & Beverage team

RESPONSIBILITIES

• Welcome all guest upon arrival in a warm and friendly manner
• Make and serve drinks to guests and cocktail servers following established guidelines, procedures and policies regarding beverage and safety controls as prescribed by OLS Hotels and Resorts standards.
• Perform all guest contact activities in a cordial, efficient and professional manner; maintaining a commitment to guest satisfaction.
• Ring guest checks, collect cash and process credits and room charges in the exact manner outlined by OLS Hotels and Resorts policies and procedures.
• Complete liquor requisitions and supply lists.
• Know and comply with state liquor laws.
• Ensure established pars are maintained.
• Perform all side work duties according to side work schedules.
• Attending to the bar and tables, take orders and deliver orders in a timely manner.
• Bus tables and set in a timely manner.
• Perform opening and closing side work according to standards to ensure that guests are served promptly and efficiently.
• Prepare beverages and cocktails according to the standards, for mixing, portion control and presentation.
• Serve guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner.
• Ensure the bar, lounge, lobby and event areas are kept clean and tidy.
• Be familiar with the computer POS system.
• Carry out cashiering functions by closing checks and servicing the guest.
• Follow all state liquor laws and assigned training is required.
• Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests, and when necessary, report to management.
• ServSafe and ABC online training required for the role.
• Stock and clean glassware.
• Check soda tanks to ensure that they are full and secured properly to the bar.
• Prepare all garnishes.

• Prepare juices and syrups for bar service.
• Change kegs and soda bibs.
• Assist in cleaning of tables and all lounge areas as needed.
• Ensure overall guest satisfaction.
• Deliver food to guests.
• Knowledge of both food and drink menu to offer guests suggestions and upsell,
• Knowledge of what all hotel food and beverage options are and be able to quality control all items served to guests.
• Follow hotel handbook protocols.
• Perform special projects and other responsibilities as assigned.

Qualifications

EXPERIENCE:

• Prior Experience:
• 1 years Previous restaurant experience.
• Subject Expertise:

*

• Report any unusual occurrences and/or request to Supervisor.
• Read and abide by all the regulations and rules of conduct stated in the Associate Handbook.
• Must be able to effectively communicate to guests, management, and coworkers
• Must be able to follow directions with attention to detail, speed and accuracy
• Must be a team player with the ability to work under minimal supervision
• Must be able to multi-task in a fast-paced work environment
• Flexible and long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand for the entire shift.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Must be able to exercise confidentiality and discretion.

OTHER EXPECTATIONS:

• Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.
• Demonstrate a working knowledge of all company safety and security procedures.
• Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 7am - 10pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.

Job Type: Full-time

Pay: $7.25 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Shift:

• Day shift
• Evening shift

Work Location: In person

Salary : $7