FB Barista - VOCO, The Shelby Myrtle Beach

F&B - BARISTA

At The Shelby, we don’t just Brew the Coffee or make the lattes—we craft unforgettable experiences. As the Barista, you'll be key in creating memorable moments for our guests by with unforgettable hospitality first thing in the morning. Your commitment to providing an elevated guest experience and attention to detail will keep everything running smoothly, in line with hotel and brand standards. More than just creating a drink you'll contribute to a seamless and comfortable guest experience, turning ordinary stays into extraordinary memories through exceptional service and genuine connections.

ABOUT THE ROLE

The role goes beyond just making drinks—it's also about customer service, efficiency, and creating a welcoming atmosphere.

SCOPE OF WORK TEAM

• Reports to the Food & Beverage Director / Sous Chef
• Supports special F&B staff

RESPONSIBILITIES

• Drink Preparation: Crafting espresso-based drinks (like lattes, cappuccinos, flat whites), teas, and cold brews.
• Customer Service: Taking orders when Cashier is not there, answering questions about the menu, and ensuring customers have a positive experience.
• Operating Equipment: Using espresso machines, grinders, blenders, and other tools correctly and safely.
• Cash Handling: Operating a register, handling payments, and balancing the till at the end of a shift.
• Cleanliness & Stocking: Keeping the workspace clean, refilling supplies, and sometimes helping with inventory.
• Teamwork: Collaborating with coworkers to keep things running smoothly during busy hours.

Qualifications

EXPERIENCE:

• Previous experience preferred

IT Expertise:

• Advanced knowledge of computer software (POS SilverWare) and web analytics tools is preferred.

Education:

• No formal education required; High School diploma or equivalent desired

Subject Expertise:

• Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.
• Report any unusual occurrences and/or request to Supervisor.
• Must be able to follow directions with attention to detail, speed and accuracy
• Must be a team player with the ability to work under minimal supervision
• Must be able to multi-task in a fast-paced work environment.

OTHER EXPECTATIONS:

• Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.
• Demonstrate a working knowledge of all company safety and security procedures.
• Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.
• Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 6am - 12pm (EST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid sick time
• Paid time off
• Referral program
• Vision insurance

Shift:

• Evening shift
• Morning shift

Work Location: In person

Salary : $15