What are the responsibilities and job description for the Customer Service Rep (CSR) In Office Job position at Voda Cleaning & Restoration Corporate?
Job Description
Job Description
HTML Customer Service Rep (CSR) - Voda Cleaning & Restoration Corporate
About the Role :
We are looking for a Customer Service Rep (CSR) to join our team at Voda Cleaning & Restoration Corporate. As a CSR, you will be the first point of contact for our customers, providing excellent service and support. Must be energetic and reliable.
Responsibilities :
- Answer incoming calls and respond to customer inquiries
- Assist customers with scheduling appointments and service requests
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, transactions, comments and complaints
- Process orders, forms, applications, and requests
Requirements :
About Us :
Voda Cleaning & Restoration Corporate has been providing top-notch cleaning and restoration services in Madison, WI for over 10 years. Our customers love us for our exceptional service and attention to detail. Our employees love working with us because we value teamwork, growth, and a positive work environment.
