What are the responsibilities and job description for the Cleaning and Restoration Operational Manager position at Voda Cleaning & Restoration of SW Connecticut?
Job Description
As a Cleaning and Restoration Operational Manager, you will oversee and drive the day-to-day operations of our Carpet Cleaning and Water Restoration teams.
- Ensure projects are completed on time, within budget, and in compliance with safety standards.
- Manage and schedule teams for efficient execution of water restoration, carpet cleaning, and related services.
- Conduct quality control inspections to ensure adherence to IICRC standards and company protocols.
You will also be responsible for:
- Performing field work as necessary, assisting teams with carpet cleaning and restoration jobs to maintain quality, provide leadership, and ensure smooth operations.
- Training and mentoring team members on techniques, safety procedures, and equipment use, ensuring they stay up-to-date with industry standards.
- Serving as the primary point of contact for clients, ensuring excellent communication, addressing concerns, and ensuring overall satisfaction.
To be successful in this role, you should have:
- A minimum of 3-5 years of experience in water restoration and carpet cleaning operations.
- Proven experience in team management and leadership roles.
- Strong organizational, communication, and customer service skills.
Voda Cleaning and Restoration is a premier provider in the cleaning and restoration industry, known for delivering exceptional services across residential and commercial sectors. We utilize the latest technologies and techniques to ensure optimal results and restore safety and beauty to environments affected by water, fire, and mold damage.
