What are the responsibilities and job description for the Ocean Import Specialist position at vodastra.com?
Job Title : - Ocean Import Specialist.
Location : - Cerritos CA
Full time and benefits
01(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Must speak and write Chinese)
Job description
Role & Responsibilities
Maintain internal email communications, documentations such as (HBL, MBL, ISF, P / L, C / I, 3461,7501 ABI and ETC) All correspondences, relevant to a specific job file, must be kept in the job file at all times.
Ensure all filing, both physical and electronic, is done regularly, tidily and accurately.
All actions must be recorded on the job files.
Monitor requests and issues-including confirmation of receipt of A / N, invoices, and etc.
All emails must be answered within the same working day.
All communications via telephone, e mail, Facsimile etc. are to be handle in a professional manner, as this reflects our company (we are here to build close and strong relationships with all our Customers, Overseas agents and Service providers) example : email etiquette Hi, Hello, Dear etc.
Updating import statuses to overseas agent and customers (Updating clients of arrival should be at least days prior to arrival).
Making sure BOL's are surrendered, express release or originals are required (Bank Release).
Assisting and advising customers of arrival, clearance, delivery schedule via email.
Resolve issues for customers independently.
Ensure Customs Clearance is submitted to the brokerage team 5 days prior to arrival to destination.
Requesting competitive delivery rates.
Maintain quotes and communication from carrier / vendor.
Update delivery schedules accordingly to all parties involved.
Maximize profitability on all files handled as well as to be cost conscious at all times.
Make sure all cost and sell rates are updated and entered in system.
Invoice must be completed and issued to customer within 5 days of delivery.
JOB REQUIREMENTS
Minimum of 2 years of freight forwarding experience
Experience in Logistics, and all aspects of ocean import
Strong account management experience
High level of responsibility
Good written and oral communication skills
Must have a good knowledge and experience in ocean import process and documentation.
Team player with proven ability to work under pressure and maintain a good attitude.
Must be self-motivated, able to work in a team and independently
Must be detail oriented, have the ability to multitask and meet deadlines
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