What are the responsibilities and job description for the Customer Service Representative position at Voigt-Abernathy?
Job description
Qualification
- 3 to 4 years of experience in customer service
- Exceptional communication abilities
- 1 to 2 years of relevant customer service experience
- Strong enthusiasm and ability to work autonomously
- Relevant experience in inside sales or customer service required
- Proficiency in data entry, organization, multitasking, and a strong customer focus is essential
- Regular on-site attendance is mandatory
- Education: A High School Diploma is required
- Must know Microsoft Office Products (Excel, Word, Outlook, etc)
Job Duties
- Addressing customer questions about our products and services.
- Managing customer orders over the phone.
- Verifying stock levels and delivery timelines.
- Provide price quotes, ensure orders meet customer requirements, and enter sales information into the system.
- Supporting the outside sales team by generating price quotes and sourcing necessary products.
Benefits
- 401K
- Medical, Dental & Vision Insurance
- Life & Disability Insurance
- Paid Holidays
- PTO
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Salary : $20 - $22
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