What are the responsibilities and job description for the Sales Manager- Paper Machines position at Voith Paper?
About the Voith Group
The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 22,000 employees, sales of 5,5 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.
Voith Paper is hiring for:
Sales Manager- Paper Machines
Remote South US Territory
Interestedto learn more about Voith? Check out our video:Voith #careers in North America: Join our team (EN) (youtube.com)
Reasons you'll love working here:
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Flexibility with work/life balance
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Competitive compensation and benefits package
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401K with generous company match
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Climate-neutral footprint worldwide
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Tuition reimbursement
Products and Services Specialist - Southern US Territory: Area includes Texas, Oklahoma, Colorado, Kansas, Arkansas, Louisiana, and Mississippi. Primary business in the Louisiana, Arkansas, Oklahoma area. Must live or be willing to relocate to the AR, LA, TX or MS area.
JOB PROFILE SUMMARY
The Regional Sales Manager generates orders and sales for Voith Paper, Products & Services. The Regional Sales Manager is responsible for promoting the Paper Machine (PM) division products and services to the Southern US territory customers, helping them understand how those products, repairs, spare parts & services will support their needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Develop and maintain relationships with Customers in the Southern US territory to understand how Voith Paper can serve their needs. Extensive travel to visit customers and job sites, to manage and develop the products, consumable, spare parts and service business for the products and services group. Research, execution and follow up reporting on mill visits.
- Uncover existing opportunities at the mill for new equipment or expansions, work with mill personnel and Voith personnel to develop these opportunities from inception to final sales.
- Support territory Customer Service Specialist to ensure that Voith gets maximum opportunity for Spares and Repairs business.
- Provide feedback to Voith Paper through call reports and verbal communication to ensure Voith Paper provides the optimal solutions and services to our customer.
- Perform other duties as assigned
The requirements listed in this job description are representative of the management's assignment of essential function, with knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
SUCCESS FACTORS (Knowledge, Skills and Abilities Required)
Understand Voith Paper products and benefits
- Communicate with all product managers for training on products.
- Learn details of mechanical and process features of all Voith products.
- Pursue discussion with customers and colleagues to learn how the products will benefit the customer.
Determine customer needs in the territory
- Probe customer to ensure we understand their needs and goals.
- Learn the customer local process in detail.
- Visit customer frequently to ensure our products are at the right ones. Reinforce our knowledge of their process.
- Question customer frequently on standard operating procedures and expected outcomes.
Ensure existing customers are satisfied with Voith Paper products and services
- Build a record of Voith installed base in the territory.
- Communicate with multiple levels of Customer organization for feedback on Voith product and services.
- Understand how the Voith products can impact customer operations, positively or negatively.
Provide feedback to Voith Product managers
- Determine product competitiveness, competitor's activities.
- Define market needs for Voith products and services.
EXPERIENCE/EDUCATION REQUIRED
- Minimum of 3-5 years' experience with pulp and paper supplier firm or experience working in a paper mill.
- Excellent understanding of the paper industry with emphasis on recycling and stock preparation, paper machine and finishing.
- Skilled in communications with customers with an ability to focus on strategic opportunities and benefits-based approaches.
- Self-starter who can develop opportunities independently and communicate with a wide variety of resources within Voith Paper.
- Skilled in Microsoft Office and ability to write detailed technical reports.
- Bachelor's degree, University, College or equivalent in engineering or paper science minimum.
- Ability to effectively communicate (verbal and written) in English required.
LOCATION REQUIRED
Must live or be willing to relocate to the AR, LA, TX or MS area.
Travel within the region is expected from the position (~70%) with nights away from home.
Voith US Inc. is an EEO/AA/VEVRAA compliant Federal Contractor and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or any other classification protected by federal, state, or local law. We welcome everyone to apply, especially those individuals who are underrepresented in the industry including people of color, LGBTQI community, women, individuals with disabilities (both seen and unseen), Veterans, people of any age or family status. We embrace the competitive advantage that diversity brings and we strive to create a working environment that is inclusive of thought and talent.
