What are the responsibilities and job description for the Customer Service Representative - Hospitality / Retail Experience a Plus position at VOL System, Inc?
We are on the search for hard-working individuals that are looking for a great entry-level Customer Service Representative position with real growth opportunities!
Our goal is to cultivate and maintain true partnerships with our clients and consumers. We’ve become the nation’s largest business consulting firm due to our winning mentality, honesty, transparency, and drive for success. Those same traits are exactly what we look for in our entry-level Customer Service Representative. We prefer to train and develop our Customer Service Representatives for maximum performance. We are committed to delivering the highest caliber of service that will benefit our clients and customers. Unlike large corporate firms, we commit to individualized attention that uniquely positions us to increase consumer retainment and bridge the gap between our competitors.
Duties as an Entry-Level Customer Service Representative :
- Collaborate with management staff to stay updated on new products, services, sales promotions, and policies
- Interact with customers in a friendly and professional manner while actively listening to their concerns
- Provide effective solutions and support to ensure that no customer is left dissatisfied
- Handle confidential customer information with sensitivity and discretion
- Greet, qualify, recommend products / services and close every customer
- Suggest areas of improvement to management staff to increase consumer satisfaction
