What are the responsibilities and job description for the Business Development Representative position at Volkswagen of Stamford?
Prestige Volkswagen of Stamford is seeking a dedicated Business Development Representative to help grow our booming sales department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.
Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Internet Sales team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.
In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house Training team dedicated to your success; offering online and in-store training programs with our manufacturers.
WHAT WE OFFER
Depending on your employment status, you may be eligible to receive the following:
- Medical, Vision and Dental
- 401K Plan plus company match
- Competitive wages
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Health and wellness
- Competitive Compensation plan
RESPONSIBILITIES
- Answer customer calls and establish follows-up with sales appointments
- Respond quickly to Internet, phone and live chat inquiries using email, phone and live chat scripts and templates
- Provide customers with initial product information & direct them to the appropriate dealership resources
- Present initial financing options based on customer needs
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
- Utilize CRM tracking system daily
QUALIFICATIONS
- At least one previous role based in strong customer service experience
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Must have strong computer skills
