What are the responsibilities and job description for the Customer Service Representative position at Volt?
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Volt is Hiring a Customer Service Rep. In Lathrop, Ca.
Customer Service Representative (CSR) – SQF Certified Warehouse
Position Overview :
The Customer Service Representative (CSR) plays a vital role in ensuring seamless communication between customers, warehouse operations, and logistics teams. This position is responsible for handling customer inquiries, processing orders, tracking shipments, and ensuring compliance with Safe Quality Food (SQF) standards. The ideal candidate will have strong organizational skills, attention to detail, and a customer-focused mindset.
Key Responsibilities :
Customer Support & Order Processing :
- Serve as the primary point of contact for customers regarding orders, shipments, and service requests.
- Process inbound and outbound orders accurately and efficiently.
- Provide timely updates to customers on order status, inventory availability, and shipment tracking.
- Address customer concerns, resolve issues promptly, and escalate when necessary.
Warehouse & SQF Compliance :
Logistics Coordination :
Administrative & Data Management :
Qualifications & Skills :
Work Schedule & Environment :
Location : Lathrop, CA TEMP TO HIRE
Pay : $22 per hour
Schedule : Monday – Friday, 8 : 00 AM – 5 : 00 PM
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Benefits : Volt offers benefits (based on eligibility) that include the following : health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please click here or call (866) -898-0005 . Please indicate the specifics of the assistance needed.
Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Salary : $22
