What are the responsibilities and job description for the Desktop Support Professional position at Volt?
Volt is a forward-thinking organization dedicated to empowering individuals with the tools they need to succeed. We are currently seeking a skilled Desktop Support Analyst to join our team in Marshalltown, Iowa.
Key Responsibilities
- Deliver exceptional technical support to our customers
- Troubleshoot and resolve complex technical issues
- Analyze and document system problems for continuous improvement
- Collaborate with cross-functional teams to drive service excellence
Requirements and Qualifications
- Pursuing a degree in Computer Science or related field
- Relevant experience in technical support roles
- Strong analytical and problem-solving skills
- Excellent communication and teamwork abilities
About Volt
- We foster a culture of innovation and collaboration
- We offer ongoing training and growth opportunities
- We prioritize employee well-being and satisfaction