What are the responsibilities and job description for the Help Desk Support Spec III position at Volt?
Volt is Immediately Hiring for - Deskside Technician (Tier 2)
As a Deskside Technician (Tier 2) , – You will :
JOB DUTIES :
- This person will be a primary point of contact and responsible for providing customer operational desk-side break fix support tasks and activities in addition to providing support for a PC Hardware Refresh of every device at this site deploying Windows10 OS on new desktop and laptop devices to end users.
- Each candidate should be familiar in conducting non-disruptive desk-side support to deploy - Windows 10 configured hardware devices.
- Use knowledge of MS Office Suite, Remedy, and tools specifically used to support the deployment of these devices is desired. For example, familiarity with ServiceNow will aid in deploying the hardware devices, ticket processing, and updating the CMDB to capture the change.
- Excellent analytical and organizational skills preferred.
- Some travel may be required depending on the site supported.
Primary Responsibilities :
Qualifications :
This is a Full time , Contract opportunity.
Location : Kings of Prussia PA
Contract : 6 Month
Pay Rate : $30-34 Per hour.
Benefits : Volt offers benefits (based on eligibility) that include the following : health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email hr_dept@volt.com or call (866) -898-0005. Please indicate the specifics of the assistance needed.
Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Salary : $30 - $34
