Part-Time Assistant Store Manager-Self Storage

What we’re looking for:

Join our dynamic team as a Part-Time Assistant Store Manager at our self-storage facility in North Wilkesboro, NC . Here, you’ll not only enjoy competitive wages and a flexible work-life balance but also the chance to develop your career in a supportive environment that values exceptional customer service.

The Assistant Store Manager plays a crucial role in supporting the overall operations and management of the self-storage facility. They assist the Store Manager in ensuring the facility runs smoothly, provides excellent customer service, and achieves monthly occupancy and revenue goals. The Assistant Store Manager helps oversee day-to-day operations, tenant relations, facility maintenance, and administrative tasks.

If you’re ready to take the next step in your career and be part of a supportive team, we want to hear from you

Primary Responsibilities Include:

1) Customer Service

· Provide exceptional customer service to current tenants and potential customers.

· Respond to inquiries, assist with unit rentals, and provide information on storage options.

· Address tenant concerns, resolve issues, and maintain positive tenant relations.

· Go above and beyond and provide Unreasonable Hospitality to all customers.

2) Facility Operations

· Rent Units and ensure all pertinent information is being gathered at the time of rental.

· Follow up on incoming leads quickly with the ability to close.

· Conduct regular facility inspections/walk throughs to ensure cleanliness, security, and safety standards are met.

· Assist with facility maintenance tasks, including repairs, landscaping, and cleanliness.

· Ensure proper functioning of security systems, gates, and other facility equipment.

· Assist with administrative tasks, such as tenant paperwork, lease agreements, and rental payments.

· Maintain accurate tenant records, contracts, and financial documentation.

4) Sales and Marketing

· Assist in implementing marketing strategies to attract new tenants and maximize occupancy.

· Conduct facility tours, provide information on storage options, and upsell additional services.

· Support marketing efforts through online platforms, social media, and local advertising.

· Assist with community outreach activities and participate in promotional events.

5) Financial Management

· Assist with rent collection, late fee management, and maintaining accurate financial records.

· Collaborate with the Store Manager to monitor and achieve revenue targets monthly.

6) Tenant Communication and Support

· Maintain regular communication with tenants, including providing updates, reminders, and promotions.

· Address tenant inquiries, resolve problems, and ensure high tenant satisfaction.

· Assist in implementing tenant retention strategies to foster long-term relationships.

· Perform other duties as assigned or that arise.

Benefits of the position:

First Storageunderstands the value of time off and works hard to provide our employees with work-life balance. Which means *no late nights, major holidays off*, and a great work schedule!

We offer:

· Competitive Pay

· Great work Environment

· Sundays off

· Flexible Schedule

· Employee Discount

Requirements:

· Exceptional customer service skills a must.

· Open availability including weekends is needed.

· Ability to perform light maintenance and overall property upkeep.

· Management experience in leasing, retail, or operation environment is a plus.I just

· Previous experience in sales or marketing with a proven ability to generate business and close leads is a plus.

· Effective verbal and written communication skills.

· Must be energetic and open to new ideas and direction changes.

· A High School diploma /GED equivalent.

· Must be able to stand for several hours at a time and lift 25 lbs.

· Valid driver’s license with access to reliable transportation.

· Completion of pre-employment background screening.

· Previous experience in storage management a plus!

Job Type: Part-time

Pay: $16.00 - $17.00 per hour

Expected hours: 29 – 30 per week

Benefits:

• Flexible schedule

Shift:

• Day shift

Work Location: In person

Salary : $16 - $17