Demo

Housing Case Manager

Volunteer Ministry Center
Knoxville, TN Full Time
POSTED ON 3/9/2025
AVAILABLE BEFORE 4/26/2025

SUMMARY/OBJECTIVE

Facilitate homeless clients’ participation in housing procurement program (pre-housing), define and monitor case plan for individuals who have secured housing (post-housing), and fulfill requirements as directed.

ESSENTIAL FUNCTIONS

  • Recruit (outreach), interview, assess, and assist individuals/families experiencing homelessness towards housing procurement (pre-housing).
  • Define and design case plan for housing procurement.
  • Assist and monitor maturation of case plan.
  • Assist client with moving into housing, including the ability to drive a small box truck.
  • Provide coordinated and supportive case management services once client has achieved housing (post-housing).
  • Implement Rapid Re-Housing Program and maintain appropriate/required documentation.
  • Maintain working relationship with existing agencies whose mission is serving and empowering individuals experiencing homelessness.
  • Serve as community resource relative to housing for other agencies within the Knoxville/Knox County metro area.
  • Utilize the HMIS (Homeless Management Information System) for recording all information relative to assigned cases.
  • Complete and maintain all records as necessary.
  • Participate in Staff Meetings
  • Complete all other duties as may be assigned.

Qualifications

  • Bachelor’s degree in Social Work or a related field
  • Strong negotiation and crisis intervention skills
  • Familiarity with landlord-tenant law and property management
  • Proficient in motivational interviewing and crisis management techniques
  • Experience with addiction counseling is a plus
  • Ability to operate a box truck for client outreach and support

Job Type: Full-time

Pay: $36,568.00 - $45,000.00 per year

Benefits:

  • 403(b) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends
  • On call

Application Question(s):

  • What interests you about working with the unhoused community?

Education:

  • Bachelor's (Preferred)

Experience:

  • Homelessness: 2 years (Required)

Ability to Commute:

  • Knoxville, TN 37917 (Required)

Work Location: In person

Salary : $36,568 - $45,000

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