Volunteer Specialist -Meals on Wheels

Description

Why Volunteers of America

Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart, and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities.

JOB SUMMARY

The Volunteer Specialist is responsible for actively recruiting, selecting, orienting, training, and placing volunteers within the Meal on Wheels Program, communicating with ANS departmental staff and the Volunteer Services staff. The Volunteer Sr. Specialist maintains data and participates in planning, implementing, and evaluating the MOW volunteer program to ensure efficient delivery of services. Actively manages a 600 – 800-member volunteer base matching them to open route deliveries daily.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conducts ongoing follow-up with potential and current volunteers.
• Develops and manages volunteer policies, procedures, and standards for volunteers.
• Provides ongoing staff support to volunteers, volunteer stations, including program volunteer coordinating units, providing consultation and technical assistance in the effective development and management of volunteers.
• Maintains a volunteer base of 600-800 volunteers.
• Organizes and participates in volunteer recognition programs and special events.
• Serves as the central point of contact for communication with volunteers.
• Maintains all data for volunteers and is responsible for all correspondence and/or reports concerning volunteers, volunteer coordinating units and program activities.
• Communicates concepts and goals of Volunteers of America and the Aging and Nutrition Services Volunteer Program to volunteers and volunteer coordinating unit personnel, as well as ensuring compliance by volunteers with the policies and procedures of the agency and all regulatory agencies and funding sources.
• Participates in program planning development, implementation, and program evaluation.
• Establishes and maintains contact with a wide variety of community organizations through speaking engagements, community meetings, and other appropriate functions.
• Coordinates program publicity and public relations, including press releases.
• Participates in community outreach opportunities such as fairs, festivals, local markets, and organizations.
• Works pro-actively with staff to provide accurate information and assistance to volunteers.
• Produces program newsletter; responsible for content, writing and editing.
• Performs all other duties as assigned.

Requirements

MINIMUM QUALIFICATIONS

• Associate degree in related field or equivalent relevant experience.
• One year supervisory or administrative experience.
• One year experience in volunteer administration or service as a volunteer.
• Own transportation, valid Colorado driver’s license and state- mandated automobile insurance.
• Willingness to flex schedule to work evenings and weekends to accommodate the needs of the job.

KNOWLEDGE & SKILLS

• Proficient in the use of Microsoft Office Suite software and databases.
• Strong oral and written communication skills.
• Good organizational skills.
• Poise and diplomacy in contact with the agency, clients, donors, other service providers and all regulatory agencies and funding sources.
• Comfortable with public speaking and working with a senior diverse population.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

• While performing the duties of this position the employee is regularly required to answer a high volume of telephone calls.
• Deliver meals to clients as needed and may need to lift up to 25lbs. repeatedly during deliveries.
• Travel utilizing personal vehicle may be required.
• Extended periods at a desk may be required.
• The noise level is usually low to moderate.

EXPECTED HOURS OF WORK

Full time Tuesday-Friday 7:30am-4:30pm and Saturday 8am-12pm

PAY RANGE:

$21.00-$23.00/hr

Hourly/Nonexempt

Benefit eligibility is based on job type/status.

Vacation Time

Separate Sick Time

Paid Holidays

Floating Holidays

Personal Days

Volunteer/Wellness Day

Tuition Assistance

Pension Plan

403b Retirement Plan with Agency Match

Health, Dental, Vision, Pet Insurances

Life Insurance

Accident Insurance

Employee Assistance/Work Life Balance Program

Employee Discount Program

LifeLock with Norton

Public Service Loan Forgiveness

Volunteers of America is an EEO Employer

POSITION WILL REMAIN OPEN UNTIL FILLED

VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE

VETERANS ARE STRONGLY ENCOURAGED TO APPLY

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact HR@VOAColorado.org to begin the Interactive Process.

Salary : $21 - $23