What are the responsibilities and job description for the CASE MANAGER position at Volunteers of America Massachusetts?
The Opportunity : Case Manager working with low income / homeless veterans and their families.
Job Type : Full-time, Hybrid
Pay : $52,000- $55,000 / year
Who We Are || VOAMASS gives members of the community who need help the most the services, support, and tools they need to create a fresh start. At VOAMASS, our dedicated integrated care teams are committed to serving the whole person
We are seeking Case Managers who are passionate about providing a hand up to Veterans and their families in times of need.
As Case Manager, you'll have a dynamic and critical role in our Supportive Services for Veteran Families program supporting the well-being and stability of Veterans and their families who are homeless, experiencing housing instability or residing in community based subsidized housing. Our programs help people reach their goals and achieve wellness through a Housing First, client-centered, trauma-informed framework. As part of our Veteran's service team, the Case Manager will make a difference in the lives of our clients by establishing a supportive relationship and connecting Veterans to resources in order to maintain or obtain permanent housing. Activities may include developing housing plans and budgets with the household, conducting assessments, making referrals, and coordinating services with VA Medical Centers and other community agencies.
This role is hybrid with 2 days working in our office in Lawrence and 3 days working in the local service area. Candidates must have the ability to travel throughout Essex county to meet with Veterans in person.
Some of your critical responsibilities :
- Maintain a caseload of Veteran clients.
- Develop housing plans and budgets with the household and assist in connecting Veterans to resources in order to maintain or obtain permanent housing.
- Assist with increasing veteran household income and prepare the Veteran family to be able to independently maintain housing and become financially independent alongside our VOAMASS integrated services team.
- Conduct assessments and coordinate services / referrals with VA Medical Centers and other community agencies.
- Assist household in applying for housing and subsidy applications, Veterans Administration, Social Security, and other state / federal benefits.
- Maintain regular communication with Veteran household and community partners involved.
- Help identify and remove barriers to permanent housing and complete housing inspections for prospect units.
- Provide education on basic tenant rights & responsibilities.
- Participate in individual supervision, team meetings, internal and external program audits, trainings, and other professional development.
- Follow professional standards and ensure that all services are documented and maintenance of persons served records is completed.
The Case Manager role is about making a difference in the lives of the people we serve. You'll bring the following qualifications :
Since 1934, VOAMASS has provided critical services to the residents of the Commonwealth. From pioneering early residential treatment programs in the 1960's to leading today in the field of mental health programming, VOAMASS can be counted on to tackle our greatest challenges.
For full-time employees, including our Case Manager, our comprehensive and generous benefits package includes :
VOAMASS is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Salary Description
52,000- 55,000 / year
Salary : $52,000 - $55,000
