What are the responsibilities and job description for the Temporary- Special Worker – Event Staff - Ocean Center position at Volusia County, FL?
Major Functions
NOTE: This is a Temporary Position contingent on the need for services. Selected candidates are at-will and will not be eligible for county benefits.
All assignments are based on the Ocean Center’s event and specific event staffing requirements. Must be able to work flexible hours including nights, weekends, and holidays.
Security Office Staff – Report to the Manager on Duty on event days and are in radio contact with this person. Security Office staff are responsible for monitoring the building security cameras, receiving deliveries, managing lost and found items, and alerting Engineering of any alarm panel issues. Ensures that the building is secured at the end of the shift.
Illustrative Duties
(Note: These are intended only as illustrations of the various type of work performed. The omission of specific duties does not exclude them from the position.)
All assignments:
- Must be able to work flexible hours including nights, weekends, and holidays.
- Must be able to stand for duration of assigned shift.
- Attends work on a regular and consistent basis.
- Must adhere to Federal, State, County, and Local ordinances.
- Performs other duties as assigned.
If assigned as SECURITY OFFICE STAFF:
- Monitors building security cameras, assists in emergencies.
- Receives mail deliveries.
- Logs and secures any lost and found items.
- Alerts Engineering of any alarm panel issues.
- Operates building lights.
- Performs inside perimeter security check throughout the day.
- Ensures that the building is locked and secure at the end of each shift.
Minimum Requirements
Experience:
18 years of age or above.
18 years of age or above.
If assigned as Security Office Staff, experience as a Facility Monitor, Dock Monitor, or Event Supervisor is required.
All assignments are based on the Ocean Center’s event and specific event staffing requirements. Must be able to work flexible hours including nights, weekends, and holidays.
NOTE: Selected candidates must pass a pre-employment background check.
Knowledge, Skills & Abilities
All assignments:
- Maintain an alert and observant attitude, pleasant personality, polite and courteous behavior and is especially attentive to patron and staff needs.
- Ability to maintain a calm and professional attitude even in the face of problems or stressful situations.
- Have complete understanding of Ocean Center rules and regulations (i.e., smoking areas, food and beverage policy, camera policy, media and other passes, no re-entry policy, etc.), and be able to relate those to patrons and enforce them as necessary, in a polite and courteous manner.
- Are familiar with the building and location of important areas to assigned position.
- Ability to assists patrons with questions or understand as to where/who to refer them.
If assigned as SECURITY OFFICE STAFF:
- Knowledge of the building, both inside and outside areas.
- Knowledge of the building security cameras and alarm panels.
- Ability to communicate both verbally and in writing.
- Able to assist in case of any emergency.
ADA REQUIRMENTS:
Physical Demands: Medium work. Ability to sit, stand, walk, climb, stoop, bend, kneel, crouch, crawl, reach, talk, see, and hear. Ability to work in low-light conditions. Exposure to noise, fumes, vibration. Ability to lift, carry, push and/or pull 10 lbs. Ability to stand and/or walk for long periods of time and for duration of assigned shift. May be necessary for ushers to escort patrons to their seats, therefore, must be able to walk up and down stairs and answering questions about the building. They are expected to lift/assist patrons (fall, trip, etc.).
Environmental Demands: Inside and outside work. Depending on assignment, may require outside duty and exposure to inclement weather.
Mental Demands: Ability to speak clearly and concisely relaying information, details, and procedures to layman. Ability to read and comprehend operational and safety instructions, and signage.
Volusia County is a drug free workplace and an Equal Opportunity Employer committed to a diverse workforce. Veterans' preference in accordance with federal, state, local laws.
Temporary employees do not receive benefits.
