What are the responsibilities and job description for the Moving Lights Technician position at VOLUX Lighting?
Volux Lighting, a division of Dynamic Visual Solutions Group (DVS Group), is a is one of the newest fastest-growing manufacturer of intelligent stage lighting products, serving a wide range of entertainment and commercial AV market applications throughout the United States, Canada, and Europe.
VOLUX is seeking an experienced and motivated Moving Lights Technician to join its growing service teams. The Moving Lights Technician will play a pivotal role to the service department by ensuring strict quality control methods are met as well as performing diagnostic, testing, and repairs for Volux Lighting products for customer RMAs in a timely manner in line with our exceptional customer-service objectives.
Primary Responsibilities:
- Perform testing, diagnostics, and repairs for customer RMA's including repairs, power supply, and circuit board repairs.
- Perform extensive QC testing of all inbound inventory ensuring operational and performance specification.
- Assist warehouse team with receiving and order fulfillment.
- Maintain inventory of parts for repairs and customer requests.
- Provide Technical Support to end-users troubleshooting via phone or email.
Secondary Responsibilities:
- Support installations/deployments for tradeshows and company-sponsored events.
- Assist product management team with the creation of DMX profiles for a variety of lighting control platforms.
- Collaborate with internal teams for technical documentation, product management, and innovation roadmap.
- Other reasonable duties as assigned by management.
Requirements & Experience:
- High School Diploma or GED
- Minimum 2 years of experience Stage Lighting industry in a technician position
- Proficiency in electronics repairs with a general understanding of circuitry, mechanical, and internal wiring design.
- Proficiency in Lighting Control Consoles/Software including an understanding of DMX512, ArtNet, and sACN protocols.
- Ability to learn industry-specific software.
- Strong attention to detail, analytical, and problem-solving skills.
- Proficiency in Microsoft Office Suite.
- Excellent communication and interpersonal skills with a positive, "Can Do" attitude towards colleagues and external partners.
- Valid Driver's License & Reliable Transportation
Preferred:
- Previous stage lighting manufacturer experience
- Soldering Experience a Plus
- Forklift Certification
- NetSuite experience
Working Conditions:
- This position reports to our Fort Lauderdale warehouse 5-days a week.
- Warehouse Environment: Requires frequent work in an unairconditioned environment.
- Ability to lift up to 70lbs unassisted
- Travel: Up to 20% for tradeshows, and high-level on-site installation/service support.
Benefits:
- Paid Time Off
- Paid Sick Time
- Short Fridays
- Health, Dental, and Vision
- Paid Holidays
** VOLUX Lighting is not accepting unsolicited assitance from 3rd party recruiters and talent firms **
Job Type: Full-time
Pay: From $30.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $30