Description
Principle BMW of San Antonio
Service Dept. Receptionist
Who You Are
Principle Auto is looking for an exceptional Receptionist to join our rapidly growing dealerships. The receptionist will be the face of the dealership and the first impression. The receptionist must be highly motivated, think quickly, and have the ability to complete tasks and projects with little to no supervision. The receptionist must demonstrate excellent interpersonal and communication skills.
W hat We Offer
We continuously invest in our people with ongoing education within Principle University and ongoing professional development.
Job Highlights / Benefits :
Our benefits and premiums have been compared to companies of like size locally to ensure that we are offering the best benefits at a competitive price.
- Auto Purchase Discount
- Service Discount
- Christmas Savings Fund Program
- Flex days
- Vacation
- Paid Holidays
- Wellness Benefit Program
- Medical Coverage
- Vision Coverage
- Long Term Disability
- Short Term Disability
- Supplemental Life Insurance
- Group Life Insurance - company paid
- 401K Plan - With employer matching contributions
- Tuition Reimbursement
Who We Are
Our Mission : We Live to Provide Exceptional Care.
Our Purpose : Helping People Live a Better Life
Simply put, we desire to change the automotive industry. We are in the business of building relationships and we want to ensure that we are there for our guests throughout their journey. We do this by hiring the Greatest People that foster our unique culture of giving exceptional care for our guests. Our culture is found in our values.
Our Values Are Our G-U-I-D-E
Great People- We hire people with heart. We care about each other, so caring for the customer comes naturally.Unparalleled Service- We understand everyone defines great service differently and we aim to meet our guest needs individually and with complete focus.Integrity- We never allow pressure to influence our guidance to guests or fellow associates. We are accountable to each other to do what is right.Defining Excellence- We desire to be the best, changing constantly to the next environment. We have a burning need to learn and be a leader in our industry.Enthusiasm- We aim to have fun every day. If it's not fun, we find a way to make it so. We are energetic, and our energy draws people to us.Requirements
Responsibilities of the Receptionist :
Answer incoming phone calls and direct them to the appropriate departmentsGreet visitors and employees as they walk into the buildingVerify appointmentsManaging incoming calls and correspondenceManaging constantly shifting priorities with flexibility and accuracyIdentifying and resolving problems in a timely manner by gathering and analyzing related informationScreen incoming calls, E-mails and correspondence - responding independently when possibleWill be required to scan and fileRestock and keep the customer lounge areas cleanResponsible for keeping immediate area and the surrounding area clean and tidyQualifications of the Receptionist :
2 to 3 years working as receptionist or in a customer service environmentExperience working a multiline phone system and have basic computer skillsExperience setting up / verifying appointments for clients and / or researching / answering client's questionsMust be able to provide quick turnaround of unanticipated requestsMust be able to prioritize and organize workflow to ensure effectiveness and efficiencyMaintains a polished and professional demeanor that aligns with company standards and enhances customer confidence.Strong interpersonal and communication skills to provide exceptional customer experiences, build rapport, and address client needs effectively.Proven ability to negotiate effectively, close deals successfully, and maximize value for both the customer and the organization.Must possess a state-issued, valid driver's license.A history of safe and responsible driving with no major violations.Must successfully pass a criminal background check in accordance with company policies and legal requirements.Completion and clearance of a pre-employment drug test as part of the hiring process.
