Office Administrator

About Us: We are passionate about making a difference in the world of workers' compensation. Our team is dedicated to providing exceptional case management services to ensure injured workers receive the care and support they need to return to work safely and efficiently. We believe in the power of purpose and passion, and we are looking for a Controller who shares our commitment to making a positive impact.

Purpose: At VONA, we believe in the power of purpose and passion in everything we do. Our Administrator will play a pivotal role, responsible for providing high-level administrative assistance to ensure efficient operation of the office. This role involves handling a wide range of administrative tasks and coordination.

This role is not just about task; it's about making a meaningful impact on the lives of those we serve.

Core Responsibilities:

• Manage Communication: Handle incoming calls, emails, and other correspondence.
• Office Management: Oversee (Assist with) office operations, including ordering supplies, Ensure the office environment is organized, tidy and welcoming.
• Document Preparation: Prepare, edit, and format documents, reports, presentations, and spreadsheets. Handle confidential and sensitive information with discretion.
• Data Management: Maintain and update databases, records, and files. Ensure data accuracy and confidentiality.
• Administrative Support: Provide support to various departments as needed. Complete general administrative tasks such as filing, photocopying, scanning, and mailing.
• Customer Service: Provide excellent customer service to both internal and external customers.
• Special Projects: Contribute to adhoc projects as requested.

Qualifications:

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Business Administration or related field preferred.
• Previous experience in an administrative support role is essential. Experience in office management or related fields is a plus.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to multitask and prioritize effectively.
• Attention to detail and problem-solving skills.
• Professional demeanor and customer-focused attitude.

Working Conditions:

• This role is typically performed in an office setting. It may require occasional lifting of office supplies and materials.
• Some travel may be required for meetings or events.

We are driven by a shared purpose: to improve the lives of our clients and provide exceptional care in the Case Management Workers Compensation Industry. We offer a collaborative and supportive work environment where your passion for financial excellence and dedication to making a difference will be valued and rewarded. Join us in our mission to create positive change and be part of a team that truly is making an impact.

We are an equal opportunity employer and values diversity in the workplace.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Ability to Commute:

• Kalamazoo, MI 49009 (Required)

Work Location: In person