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Healthcare Data Implementation Specialist, Health Insights

Voya Financial
Charleston, SC Full Time
POSTED ON 3/30/2025
AVAILABLE BEFORE 5/30/2025
Together we fight for everyone’s opportunity for a better financial future.
We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.
Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now
Profile Summary:
The Healthcare Data Implementation Specialist is responsible for reviewing, designing (mapping healthcare data files) and verification of healthcare data loads from files including: medical, eligibility, prescription, biometrics, financials, etc. to be developed into an analytics warehouse by data engineers. The Healthcare Data Implementation Specialist is accountable for ensuring data quality within the files is accurate and will not require changes. The Healthcare Data Implementation Specialist is the first line of quality control while analyzing, mapping, and verifying the data provided. This role requires a strong understanding of healthcare claims, finance, data analysis and attention to detail.
Profile Description:
    • Identifying, analyzing, mapping and documenting data elements
    • Provide data analysis, verification, and load mapping of customer financial and clinical healthcare data related to medical, RX, eligibility, biometric and other types of data files
    • Ability to perform data mapping and assess complex data sets including mapping of raw customer financial and clinical healthcare data into standardized format using an application user interface
    • Research data issues and provide written business requirements for resolution
    • Provide implementation support to the development team for new and existing customers and serve as the SME between development and client relations staff
    • Work with internal teams such as Delivery, Customer Management and Data Engineering to evaluate, prioritize and execute development initiatives for new and existing customer data loads
    • Analyze, explain and draw logical conclusions based on complex data from multiple content areas.
    • Design and manage complex processes efficiently
    • Responsive to any data indicating a customer opportunity or change in customer needs
    • Set an example of excellence as a Benefitfocus representative enhancing the company’s image and reputation through own credibility, preparation, and commitment
Knowledge & Experience:
  • Bachelor’s Degree or equivalent experience in a directly related field
  • 4-6 years of experience in healthcare with knowledge in enrollment/eligibility and healthcare claims
  • Experience in healthcare data analysis or data implementation

Required skills:
  • Identifies & works effectively with key stakeholders on complex cross-team or work group projects or problems
  • Ability to perform validation and testing to ensure accuracy of data
  • Knowledge and experience in Healthcare Payor industry and understanding of latest trends and innovation
  • Strong understanding of healthcare data formats, standards and can map them to CMS level reporting needs
  • Uses flawless discretion and judgment in discussing information about Benefitfocus with people outside the company
  • Demonstrates ability to change direction in response to changing work situations
  • Working with data through tools such as Excel, SQL, UI etc.
  • Must have the ability to clearly articulate ideas and concepts both in written form and verbally
  • Must have excellent problem-solving skills and a keen eye for details
  • Must have an expert end-user knowledge of Microsoft Office suite, especially Excel and Word
  • Encourages and reinforces action-taking and decisiveness in others
  • Must have a demonstrated ability to carefully assess and accommodate detailed project requirements
Compensation Pay Disclosure:
Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.
The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya may offer incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.
Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
$67,700 - $84,630 USD
Be Well. Stay Well.
Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.
What We Offer
  • Health, dental, vision and life insurance plans
  • 401(k) Savings plan – with generous company matching contributions (up to 6%)
  • Voya Retirement Plan – employer paid cash balance retirement plan (4%)
  • Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
  • Paid volunteer time — 40 hours per calendar year

Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture:
  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
  • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Equal Employment Opportunity
Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.
Reasonable Accommodations
Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference
resources for applicants with disabilities
.

Salary : $67,700 - $84,630

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