Receptionist

As a receptionist at a law firm, you will play a crucial role in creating a positive and professional first impression for clients, visitors, and staff. You will be responsible for managing the front desk, ensuring smooth operations, and providing exceptional customer service. Your primary duties and responsibilities will include:

Greeting and Welcoming: As the first point of contact, you will greet clients and visitors with a warm and professional demeanor, making them feel comfortable and attended to. You will provide information about the firm's services and direct them to the appropriate personnel or meeting rooms.

Telephone and Email Management: Answering incoming calls promptly and professionally is essential. You will handle inquiries, screen and direct calls to the appropriate individuals, take accurate messages, and relay them promptly. Additionally, managing email correspondence and responding to general inquiries will be part of your responsibilities.

Scheduling and Appointment Coordination: You will manage the firm's appointment calendar, schedule meetings, and coordinate with lawyers and clients to ensure efficient utilization of time. This includes managing meeting room availability, sending reminders, and rescheduling when necessary.

Administrative Support: Providing general administrative assistance to lawyers and staff members will be required. This may include managing and distributing incoming and outgoing mail, maintaining filing systems, photocopying documents, and handling any other administrative tasks as assigned.

Client Assistance: You will provide support to clients by guiding them through necessary paperwork, ensuring they complete required forms, and providing general information about legal processes (within the boundaries of your position as a receptionist).

Maintaining Reception Area: Keeping the reception area clean, organized, and presentable is essential. This includes ensuring reading materials are available, maintaining a tidy workspace, and promptly reporting any maintenance or repair needs.

Security and Access Control: Monitoring and managing access to the law firm's premises. You may also be responsible for managing security protocols and coordinating with building security personnel.

Requirements:

• High school diploma or equivalent (additional education or certification in office administration is a plus).
• Proven experience as a receptionist or in a similar customer service role.
• Professional appearance and demeanor, with excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities, with a keen attention to detail.
• Proficiency in using office equipment, including telephone systems, computers, and relevant software (e.g., Microsoft Office, email clients).
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Familiarity with legal terminology and procedures is desirable but not mandatory.

As a receptionist at a law firm, you will contribute to the overall efficiency and professionalism of the office environment. Your role will involve interacting with a diverse range of people, so excellent customer service skills and the ability to handle challenging situations calmly and courteously are essential. Applicant must be fluent in Spanish.

Job Type: Full-time

Pay: From $18.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $18