Demo

System Analyst

VRK IT Vision Inc.
Virginia, VA Contractor
POSTED ON 3/30/2025
AVAILABLE BEFORE 7/27/2025
  • Support the team’s Business Analyst in developing work intake requests related to mobile device and mobile app solutions.
  • Support Business Discovery for Projects.
  • Elicit and manage business and technical requirements using HP ALM for Role-Based Security and Access Management.
  • Document Business Process using BPMN and develop Business Process Models.
  • Perform analysis like SWOP, GAP, and RCA.
  • Work closely with Business Applications, Data & Analytics to develop mobile business application solutions to meet the specific needs of over 70 DHS programs and services.
  • Develop and execute Test Plans including UAT Scenarios and Scripts.
  • Manage requests and incidents using ServiceNow.
  • Manage the teams Knowledge Management System (KMS) in ServiceNow for all data and reporting services.
  • Mentor Business Application Specialist, Business Application Support Technicians and Interns.
  • Our Health and Human Services IT Solutions team supports over 70 programs and services covering Behavioral Health, Developmental Services, Criminal Justice diversion programs, Social Services, and department administrative/operations teams. Our HHS IT Solutions team manages a significant portfolio of complex business applications including Electronic Healthcare Records, Case Management, Benefits Eligibility, Financial Management and Billing, Human Capital Management, Payroll and Regulatory Compliance systems.
  • The HHS Solutions team has many innovative IT Capital Improvement Programs including a departmentwide initiative for document management in the Cloud, Workforce Mobility, Evidence Management for Adult Protective Services and Child Protective Services, and Children’s Services Act modernization. We will also be piloting new technology services to support workforce mobility like Virtual Device Interface (VDI), Hoteling for community-based staff, and eSignatures.
  • Minimum/Special/Additional Requirements:
  • See minimum requirements via link to City job description below. If no corresponding City job description, please note minimum/special requirements listed here.
  • Junior Level 1-3 years

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