Business Development Manager Digital and Analytics

Position Title: Business Development Manager Digital and Analytics (Software Services)
Location: Schaumburg, IL 60173, USA - Onsite
Employment Type: Full-time

Position Overview:

We are seeking an experienced and results-oriented Business Development Manager for our Digital and Analytics division, specifically in Software Services. This position is designed for individuals with a strong background in direct sales, particularly as a sales hunter, in the software services and OEM space. You will be responsible for managing client relationships, identifying new business opportunities, and leveraging your expertise in digital technologies, data analytics, AI, machine learning, and business intelligence to deliver custom solutions for clients. The role also demands exceptional communication, negotiation, and leadership skills to drive business growth and successful software solution delivery.

Key Responsibilities:

Client Relationship Management:

• Build and maintain long-term relationships with existing and prospective clients, acting as the primary contact for software services in the digital and analytics space.
• Understand client needs and provide tailored software solutions, including data analytics, AI-driven software, machine learning, and digital transformation strategies.
• Manage client expectations, proactively resolve issues, and ensure transparent communication regarding project progress, timelines, and outcomes.

Business Development and Sales:

• Function as a sales hunter to pursue and secure new business opportunities in the software services sector, targeting clients who require customized digital solutions.
• Collaborate with the business development team to prepare and present compelling proposals, aligning software services with client needs and industry best practices.
• Identify cross-selling and upselling opportunities to expand service offerings within existing client accounts, driving revenue growth.

Software Solution Delivery:

• Apply your technical expertise in software development, data analytics, and AI technologies to create innovative, tailored software solutions that meet client specifications.
• Lead technical discussions and provide guidance throughout the project lifecycle to ensure that software solutions are delivered on time, within scope, and within budget.
• Work with internal teams to develop high-quality software solutions that are scalable, robust, and meet client requirements.

Account Management & Project Oversight:

• Oversee the successful delivery of software services, ensuring client satisfaction and the achievement of project goals.
• Manage budgets, track milestones, and ensure high-quality standards for deliverables across software projects.
• Continuously monitor account performance and recommend enhancements to optimize outcomes and drive long-term client relationships.

Collaboration and Internal Coordination:

• Work closely with internal teams, including software developers, data scientists, and engineers, to ensure seamless project execution.
• Collaborate with sales, marketing, and operations teams to implement strategic initiatives aimed at increasing business opportunities and expanding market presence.
• Provide feedback from clients to internal teams to enhance service offerings and software capabilities.

Market Insights and Industry Trends:

• Stay up-to-date on industry trends and new digital technologies, particularly in the software services and analytics sectors, to provide clients with the most effective and innovative solutions.
• Identify emerging technologies and software solutions that can provide value to clients, ensuring the company maintains a competitive edge in the market.

Qualifications:

Experience:

• 10 to 12 years of direct sales experience in software services, with a proven track record in sales hunting and managing client accounts in OEM or technology consulting environments.
• Demonstrated success in generating new business, managing key accounts, and delivering complex software solutions in the digital transformation and analytics space.
• Experience in identifying new opportunities and expanding revenue streams through upselling and cross-selling of software services.

Technical Skills:

• Strong understanding of software development and digital technologies, including data analytics, machine learning, AI, and business intelligence solutions.
• Proficiency in software development tools and platforms such as Python, R, SQL, JavaScript, Tableau, Power BI, and related analytics tools.
• Familiarity with cloud-based solutions, data management platforms, and enterprise software architecture.

Interpersonal Skills:

• Exceptional communication, negotiation, and presentation skills.
• Proven ability to build and nurture long-term relationships with clients, partners, and internal teams.
• Strong problem-solving, decision-making, and strategic thinking skills.

Education:

• Bachelor s degree in Computer Science, Engineering, Data Science, Business, or a related field; a Master s degree or MBA is a plus.

Additional certifications or training in data analytics, business intelligence, digital project management, or software development are beneficial.