What are the responsibilities and job description for the Resident Manager position at VSF Rentals?
Resident Manager – VSF Rentals (North Region)
Location: Northwood, OH
Full-Time | Property Management | Resident Services
VSF Rentals is looking for a Resident Manager to provide top-tier service to our residents while ensuring smooth property operations. If you’re organized, proactive, and customer-service driven, this role is for you!
What You’ll Do:
Serve as the first point of contact for resident inquiries and concerns
Manage phone calls, emails, and leasing documentation
Maintain accurate resident records and update communication logs - this is all done in virtual format.
Own the process of leasing, move-ins, move-outs and guest card creation in AppFolio
Collaborate with the team to enhance resident satisfaction and operational efficiency
What We’re Looking For:
Strong customer service and communication skills
Ability to stay organized and multitask in a fast-paced environment
Problem-solving mindset with a proactive approach
**MUST be tech-savvy—familiar with spreadsheets, Google Drive, and property management software (AppFolio preferred)**
Ability to think independently and problem solve is paramount!
Why Work With Us?
2 weeks PTO—no waiting period
All tech provided to set you up for success
Quarterly reviews with bonus incentives
**Hourly pay commission for strong earning potential**
Collaborative, supportive team environment where your voice matters.
RAPIDLY APPROACHING OPPORTUNITIES FOR ADVANCEMENT.
Some travel to nearby sites may be required as we continue to grow. Fuel would be covered for any travel necessary.
Ready to grow your career in property management? Apply today!
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
- Professional development assistance
- Tuition reimbursement
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No on call
- Overtime
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $18 - $24