What are the responsibilities and job description for the Desktop Support in Washington, DC position at VSO?
DescriptionAre you looking to take the next step in your IT Career? Let's chat and see if we are a good match!Opportunity : Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Washington, DC. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as : Provide Workstation Software Break Fix supportIMAC – PC Install, Moves, Adds and ChangesImage LoadsAsset RecoveryAsset taggingPrinter SupportClient Center (Tech Bar) SupportIT Service Management UpdatesOther Client Support duties needed to maintain Workstation operations and customer satisfaction may be assignedQualifications : Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hiresKnowledge of PC ImagingExperience with change management and incident managementExperience with using tools such as : ServiceNow, Bomgar, LapLink and Secure Disk WipePreferred Qualifications : Certified Dell TechnicianExpertise in Inventory ControlRequirements : Must be within driving distance of Washington, DC and willing to work onsitePlease note that pursuant to a government contract, this specific position requires U.S. citizenship statusWhat is Important to Us : You are an excellent communicator in writing and speaking.You have the ability to work independently but also value teamwork.Your problem-solving skills are excellent.You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.You seek a community of virtue-centered co-workers and clients.What we offer you : As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.More About VSO : VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more!#J-18808-Ljbffr
