What are the responsibilities and job description for the Systems Administrator position at VTAL TECHNOLOGY SOLUTIONS LLC?
Requires experienced Systems Administrator, creativity and multi-tasking to independently and collaboratively achieve department service and support objectives for the Transportation Operations Center.
Rotating on-call support required.
Responds to all levels of support requests from Tier 1 - 3.
Provides exceptional customer service.
Communicates effectively with teammates and customers of varying levels of technical expertise.
Responds to all break / fix requests associated with end user resources.
Configures and deploys new / replacement Linux(REDHAT) and Windows Operating Systems Servers.
Configures and deploys new / replacement desktop / laptop computer equipment and peripherals.
Maintains up-to-date project and architecture documentation.
Maintains up-to-date inventory and maintenance records.
Monitors system resources for server / service anomalies.
Resolves connection issues between users and resources.
Maintains detailed change history of changes.
Supports team efforts to improve cybersecurity controls and defenses.
Supports team efforts for threat hunting and mitigation.
Manages time and resource constraints.
