Network Control Specialist

Company Description

vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill.

We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost.

We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame.

We have also successfully placed hundreds of candidates in the areas related to Information Technology, Engineering, professional, Scientific & Clinical, etc. for both our commercial and government clients.

1. Source: A recruiter sources candidates from various sources; the search starts from our proprietary database. Using advanced sourcing methods like social media, professional networking media, internal, and 3rd party job boards, we identify qualified candidates.
2. Validate: A recruiter validates the candidates’ experience and skill sets against our client’s position.
3. Initial Screening: Based on the position and the client’s work culture, the recruiter uses initial screening questions to determine the most suitable candidates.
4. Submit: the recruiter will submit to the technical team qualified candidates who have passed the initial screening.
5. Technical Screening: The technical team then prepares a matrix of the particular requirements and required experience for the position and using a list of questions and the results, re-validates the candidates’ technical skills.
6. Background Check: Administrative personnel will provide a detailed background check, as required, per client agreement.
7. On board: On successfully completing the above steps, the candidates are welcomed on board and assisted to ensure a smooth integration at the client’s location.

Job Description

Description:

Networking Specialist

Requirements:

• This position's primary role is to operate and maintain network devices and to mitigate network outages and performance issues.
• Performs as the first line of defense to take appropriate action toward resolving network and system problems as they appear.
• Detects, analyzes, and resolves network switching and transmission system problems while minimizing impact on customer service.
• Differentiates between primary and secondary network failures.
• Based on the severity or type of event, determines what additional resources are required.
• Issues service interruption reports to requisite customer agencies
• Responsible for remotely supporting installation of various computer hardware equipment, and bringing systems “on-line”.
• Monitors network devices and overall network health / performance.
• Responsible incident response, troubleshooting, and resolution per policies and procedures
• Implement technical solutions to mitigate outages or performance issues
• Provides guidance to operations shift members
• Participates in various working groups and boards related to process improvement and change authorization
• Performs software upgrades and patches to operational systems
• Interfaces with end users and customers as required
• Collaborates with software engineers, network operations, security operations, and system administrators to ensure quality and integrity of IT systems
• Participates in critical recovery efforts
• Position will require shift work (1st, 2nd, and 3rd shifts, as well as 8-hour days)

Qualifications:

• Associates degree in an IT related field – Not required but strongly preferred.
• Two of the following four certifications: Network , CCENT, CCNA, or CCNP
• Minimum 2 years of current NOC experience, as a Networking Specialist, Network Technician, or Network Analyst, working on Cisco related equipment
• Minimum 1-year experience in troubleshooting and diagnosing switching/router problems

Preferred Additional Experience:

• Bachelor’s degree is highly preferred
• Bachelor’s degree in Network Engineering, plus 2 years’ experience with Cisco related equipment as a Network Analyst, Network Specialist, or Network Technician
• JCNCIA, or equivalent certification is preferred
• Proficiency in the OSI reference model and TCP/IP
• GIAC, Security , MCSE, or Linux certification would be extremely helpful
• ITIL v3 certification is a huge plus
• Previous helpdesk experience is preferred
• Communicate clearly, both orally and in writing
• Ability to communicate technical terms/concepts to non-technical audiences
• Highly motivated, process oriented person that has a positive attitude

Additional Information

All your information will be kept confidential according to EEO guidelines.