Demo

Cloud Services Manager / Project Manager with (SAAS, CRM, marketing, sales)

VTekis Consulting LLP
Meridian, MI Remote Full Time
POSTED ON 3/26/2025
AVAILABLE BEFORE 4/23/2025

Job Description

ESSENTIAL RESPONSIBILITIES AND DUTIES

As IXN Manager, you will report to the CEO and assume business unit responsibilities, including :

  • Develop and implement strategies to continue our growth, including new products for managed

hosting, infrastructure as a service, cloud (virtualization), websites, and other application services.

  • Monitor performance to ensure service delivery exceeds service level goals (SLAs).
  • Lead IXN’s teams : Operations, 911.net® Security Operations Center, sales / channels,
  • Marketing, and Customer Service.

  • Maintain and improve the business processes :
  • Sales, Maintenance, and Service Delivery Tracking Systems.

    Product Management.

    Problem / Issue, order tracking, help desk, incident, and configuration management.

    Continual improvement (plan, execute, analyze and synthesize issues, manage

    problems, and apply root-cause analysis to make data-driven decisions / improvements).

    Exceptional customer service and operational excellence, especially in privacy & security.

    REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE, & ABILITIES

  • Bachelor’s degree, preferably in business, computer science, or a technical program.
  • 4 years of experience leading teams that provide data hosting or SaaS.
  • 2 years of experience in budgeting and project management.
  • Working knowledge of CRMs, cloud services platforms, and security protocols.
  • Experience in marketing, sales, and directing project managers of IT services.
  • Excellent communication (verbal, written, and listening) skills.
  • Regards,

    Mohammed Ilyas,

    PH - 229-264-4024 or Text - 229-469-1455 or You can share the updated resume at Mohammed@vtekis. com

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

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