What are the responsibilities and job description for the Registration / Dormitory Clerk position at Vw International?
What We Do
We empower our defense and law enforcement customers to focus on their primary mission by removing friction points and setting them up for long-term success. SRM Group provides facilities and infrastructure management; our specific services include housing management, custodial services, facilities management,operations & maintenance, and various professional services.By providing strategic, responsive, and mission-driven solutions, we forge long-term partnerships with our customers, vendors, and team members. We invite you to join our team, providing essential services for those who serve our country.
What You'll Do
The Desk Clerk (SCA Code 99050) is the first onsite point of contact for all lodging guests at the FLETC Charleston facility. As such, you are responsible for creating a welcoming environment and providing high-quality guest services in a prompt, respectful manner. Key duties include the following :
- Greet guests and provide them with high quality customer service
- Facilitate check-in and check-out processes
- Track room availability and guests' account, maintaining proper records
- Answer guest questions and incoming calls
- Redirect phone calls to the appropriate department and take down messages
- Make changes for guests on reservations as per the instruction and approval of FLETC Operations and SRM Management
- Perform other duties as assigned
What You'll Have
