What are the responsibilities and job description for the Front Office Assistant position at W.A.B. Physical Medicine and Rehabilitation?
Full time office assistant in a fast-paced medical office. Previous medical office experience is a must. Ideal candidate would be highly organized and able to handle a variety of tasks and responsibilities in an efficient manner with a high level of quality and energy.
Responsibilities include:
Greet patients and visitors - in person or on the telephone - answering or referring inquiries.
Document in our EHR system: health maintenance (icd 10 coding preferred), enter demographic, medical, insurance or financial information.
Pull charts and prepare for providers.
Schedule appointments and call/send out appointment reminders. Work on our patient intake system to facility the registration process.
Collect copays, deductibles, and set up payment agreement with past due charges. Send out patient bills and assist patient in understanding outstanding balances.
Provide excellent attention to patient's needs, answer patients questions, and provide appropriate information about the practice.
Protect patient's rights by maintaining confidentially of personal and financial information.
Clear fax machine and scan documents as necessary
Maintain business office inventory and equipment.
Rooming patients and assisting physicians with written orders and other duties as necessary.
We are looking for a person with a strong knowledge of EMR and insurance carriers. Problem solving skills and energetic personality preferred.
Experience with prior authorizations preferred
We cross train all positions in our office, must be willing to learn all aspects of the front office.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Free parking
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Computer skills: 1 year (Preferred)
- medical office: 2 years (Required)
Shift availability:
- Day Shift (Preferred)
Work Location: In person
Salary : $16 - $20