Demo

Showroom and Customer Experience Specialist

W. A. Zimmer Company
Huntington, IN Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 5/4/2025

Do you have experience working in a retail sales or showroom setting? Are you personable, engaging, and a consummate professional? Are you able to work well with all personality types? Are you inquisitive and a strong listener? If so, we're excited to speak with you about the Showroom and Customer Experience Specialist career opportunity at our Huntington location.

W. A. Zimmer Company (www.wazimmer.com) is a second-generation, family-owned business celebrating its 49th anniversary in 2025. We've grown to be recognized as the leader in luxury outdoor living within the 50 counties we serve from our two state-of-the-art showrooms (Huntington & Elkhart, IN).

Our family-oriented team is under its second generation of leadership and prides itself on demonstrating the following core values: Character, Commitment, Consistency, Competency, and Confidence.

We change lives by enhancing the quality of them!

Responsibilities

  • Do what's right, at all times and without exception
  • Maintain a clean, vibrant and inviting showroom environment, ensuring adequate staffing at all times
  • Respond to walk-in customers, incoming phone calls, and web inquiries in a professional manner
  • Effectively demonstrate the features and benefits of our sunroom, shade, and furniture products
  • Implement corporate marketing, customer service, and sales strategies, born from a collaborative approach
  • Be a true team player, with a willingness and drive to contribute cross-functionally when needed
  • Be a Steward of the W. A. Zimmer Company "Experience" (ensuring that customers' expectations are exceeded from the point of initial contact)
  • Be a student of the industry, keeping an active pulse on product evolution, continuous improvement opportunities, and the competitive landscape
  • Uphold the W. A. Zimmer Co. reputation, and maintain a professional image at all times
  • Assist with administrative tasks (filing, scanning, data entry, etc.) when requested
  • Other responsibilities as assigned

Qualifications

  • Minimum of 1 to 3 years experience working with customers in a retail sales, inside sales, or showroom setting
  • Detail oriented with strong multi-tasking skills
  • Excellent verbal and written communication skills
  • Proven customer service skills with demonstrated win/win outcomes
  • Commitment to helping meet sales targets and maximizing profitability
  • Excellent organizational and computer skills
  • Adobe Creative Suite experience preferred
  • Performance focused, while refusing to compromise cultural standards

Benefits

  • Health Insurance
  • Simple IRA Retirement Plan with Company Match
  • Paid Holidays and Vacation
  • Stability and Security
  • 49 Years of Industry Experience (you won't have to reinvent the wheel, but you'll have the autonomy and support to improve the ride)

Work Remotely

  • No

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

  • 401(k) matching
  • Health insurance
  • Paid time off

Shift:

  • Day shift

Work Location: In person

Salary : $45,000 - $50,000

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