What are the responsibilities and job description for the Store Manager - Bubble Tea Shop position at W&H Global Consulting, LLC?
Overview
We are seeking a dynamic and experienced Store Manager to lead our client's retail team and drive store performance. The ideal candidate will possess strong leadership skills, a passion for customer service, and a solid understanding of retail operations. As the Store Manager, you will be responsible for overseeing daily operations, managing staff, and ensuring an exceptional shopping experience for our customers.
Responsibilities:
- Store Operations Management: Oversee daily operations to ensure smooth functioning, adherence to company policies, and consistent high-quality service
- Team Leadership and Development: Recruit, train, and mentor a team of employees, fostering a positive work culture and motivating team members to achieve performance goals
- Customer Experience: Ensure exceptional customer service by resolving customer issues efficiently and maintaining a customer-first atmosphere
- Inventory and Stock Management: Manage inventory levels, coordinate orders with suppliers, and monitor stock to maintain availability while minimizing waste
- Financial Performance and Analysis: Monitor store performance, analyze sales data, and identify trends to drive growth and improve profitability
- Strategic Marketing and Promotions: Collaborate with the marketing team to execute store-specific promotions and events that drive traffic and engagement
- Health and Safety Compliance: Ensure compliance with health, safety, and food handling regulations, maintaining a safe and clean environment for employees and customers
Qualifications
Minimum of 3 years of experience in food service, retail or hospitality management
Strong leadership and team management skills, particularly in high-traffic, fast-paced environments
Excellent problem-solving abilities and a strong attention to detail
Outstanding communication and interpersonal skills
Proficiency in inventory control, sales analytics, and financial reporting
Customer service: 3 years (Required)
Bilingual in Chinese & English (Required)
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Location: In person
Salary : $70,000 - $90,000
