What are the responsibilities and job description for the Service Customer Service Representative position at W&L Dealerships?
Join the W&L Subaru Team!
We're looking for a passionate, customer-focused Automotive Customer Service Representative to deliver exceptional service and build lasting relationships with our clients. Ready to drive your career forward?
Job Duties
- Welcomes customers coming to the cash register in a friendly and professional manner.
- Collects payments by accepting cash, check or charge payments from customers; making change for cash customers.
- Makes change and gives the customers their receipts.
- Verifies credit acceptance by reviewing and recording driver’s license number; operating credit card authorization system.
- Balances cash drawer by counting cash at beginning and end of work shift.
- Maintains checkout operations by following policies and procedures; reporting needed changes.
- Gives the customer cash refunds or credit notes for returned merchandise.
- Keeps and files all repair orders.
- Assists the parts and service departments by performing clerical or secretarial tasks or telephone follow-up.
- Maintains safe and clean working environment by complying with procedures, rules, and regulations.
- Contributes to team effort by accomplishing related results as needed.
- Maintains a professional appearance.
- Performs other tasks, based on management requirements and instructions.
SKILLS & QUALIFICATIONS
Energy Level, Dependability, Productivity, Customer Service, Professionalism, Attention to Detail, Customer Focus, General Math Skills, Informing Others, Job Knowledge
Job Type: Full-time
Pay: $45,000.00 - $48,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Shift:
- Morning shift
Work Location: In person
Salary : $45,000 - $48,000
