What are the responsibilities and job description for the Office clerk position at W. Lee Flowers?
Overview
To supervise and provide every customer with the fastest and most pleasant checkout experience possible through consistent execution of Floco Foods’ Customer Service Standards.
Perform all functions associated with sales related assets.
Responsibilities
1. Sales, Cash and Invoice Accounting
a. Prepare weekly cash report and accompanying documentation.
b. Maintain sales related information.
c. Process invoices and transfers as assigned.
d. Process beer / wine payments.
2. Cash Related Activities
a. Prepare bank deposits according to policy.
b. Handle and oversee activities to support cashier (retail verification, loans, pick-ups,
c. Handle payroll check approval / cashing according to company policy.
d. Ensure that an accurate daily cash count is completed.
e. Process customer needs such as money orders, stamps, lottery tickets, etc.
f. Process returned checks according to policy.
3. Cash Office Security
a. Ensure the security of the cash office and store funds.
b. Maintain accountability standards of cashier tills.
c. Maintain supplies needed for front end and cash office.
4. Cashier / Customer Service Clerk Performance Reports
a. Monitor and analyze the Operator Activity Report.
b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
c. Maintain daily front-end schedule to ensure proper customer service level throughout the day.
6. Perform all other duties as assigned by management.
Qualifications
1. Friendly, outgoing personality.
2. Ability to work well with others.
3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
4. Ability to read and understand information and direction.
5. Knowledge of front end operations.
6. Ability to supervise people including training and development.
7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
8. Effective communication and customer service skills.
9. Must be at least 18 years old.
10. Ability to stand for extended periods of time.
11. Demonstrate successful use of math skills.
12. Ability to work well with computers.
Benefits
FULL-TIME Benefits : Medical / Dental / Vision Benefits Automatic 401(k) enrollment with Company match (after 90 days of service) Pension Plan "Time Away from Work" Benefits (vacation and personal days) Employee Assistance Program (EAP) Group Life and Accidental Death & Dismemberment Insurance Business Travel Accident Insurance Short-Term and Long-Term Disability Direct Deposit Truliant Federal Credit Union Membership Privileges "At Work" Bank Membership Privileges Education and Development Tuition Assistance and Scholarships Employee Discount Annual Performance Reviews Management Bonus Plan Flexible Scheduling Opportunities for Advancement Critical Illness and Accident Insurance Auto, Home, & Pet Insurance PART-TIME Benefits : Dental / Vision Benefits Group Life Insurance Short-term Disability Employee Assistance Program (EAP) Direct Deposit Truliant Federal Credit Union Membership Privileges Education and Development Tuition Assistance and Scholarships Employee Discount discount on private label products purchased at Lowes Foods & double gas rewards Annual Performance Reviews Flexible Scheduling Opportunities for Cross-Training Critical Illness and Accident Insurance
Last updated : 2024-10-24
