What are the responsibilities and job description for the Service Sales and Project Manager position at W&M Fire Protection Services?
W&M Fire Protection, a subsidiary of Davis-Ulmer Sprinkler Company, is a full-service fire protection contractor with complete design, installation, and fabrication capability. W&M has proudly served the tri-state and New England areas for over 20 years and offers a challenging and rewarding work environment.
At Davis-Ulmer / W&M, we believe that investing and empowering our employees as leaders develops an organization that delivers innovative solutions and services that create a superior customer experience. The unique blend of our leader's abilities and the ownership of their work, combined with our culture and values, creates something that is simply described as the Davis-Ulmer difference.
Due to continued growth, we are looking to add a Project Manager and Service Sales Lead to our team in Hawthorne, NY. In this role, you will be responsible for the day-to-day activities that help us accomplish our goal of servicing customers through the inspection, testing, maintenance, and installation and modifications of fire sprinkler, fire alarm, and fire suppression systems.
Why work for W&M Protection?
- We offer competitive pay for experienced individuals.
- We are owned by the APi Group, a publicly traded, multi-billion-dollar corporation based in Minnesota. This is a benefit that provides financial support and backing, world-class training, and leadership development.
- We offer an industry leading benefits package that includes medical, dental, vision, and other benefits.
- We are an engaged organization with strong and authentic values, with clear evidence of trust and fairness, where two-way promises and commitments are understood and fulfilled.
- We hire people whose values align with ours. This is a key element of our People/Talent Development Operating Code.
- We believe if you invest in the right people, you will create long-lasting professional relationships that benefit everyone.
As a Project Manager and Service Sales Lead, you will:
- Assist in obtaining information needed for each job such as Purchase Order numbers, tax-exempt form, insurance certificates, deficiency information, and payroll information.
- Assist in the scheduling of service worked based on awarded projects and incoming emergency service calls.
- Follow up with customer on deficiencies or other quoted work.
- Utilize existing sprinkler customer base to generate cross selling opportunities.
- Book and create jobs for awarded projects and service calls within the system; prepares costs for invoicing after the job is complete along with job financial review.
- Assist with the invoicing of customers, follow-up for collections of customers for the service department.
- Preparation of job start up and completion documents.
- Attend project meetings as required.
- Coordinate with subcontractors and other project trades.
- Other duties as assigned by manager.
EDUCATION and/or EXPERIENCE
- High School Diploma/GED with associate degree preferred.
- Prior industry experience is required.
- Strong knowledge of NFPA 72 requirements.
QUALIFICATIONS/REQUIREMENTS:
- Good oral, written, telephone, and customer service skills.
- Good time management, organizational, and interpersonal skills.
- Ability to assist both internal and external customers.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to read, analyze, and interpret general business procedures and regulations.
- Moderate to advanced computer skills, with AutoCAD knowledge.
SUPERVISORY RESPONSIBILITIES:
- Supervises the design and field personnel working on their assigned jobs.
PHYSICAL DEMANDS and WORK ENVIRONMENT:
- Office & field environment.
- Mostly sedentary role with the need to move about the office, shop, and job sites.
- May require light lifting.
- Requires working on computers and phones consistently throughout the day.
- Requires travel to jobs sites.
Starting wage range: $90,000-$110,000 per year
As part of the Davis-Ulmer Family of Companies, we offer a competitive benefits package which includes health, dental, and vision insurance, a 401K match program, employer funded profit-sharing plan and a variety of voluntary benefits.
Davis-Ulmer and its subsidiaries are affirmative action and equal opportunity employers, and do not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Disability/Veteran
DAVIS-ULMER'S ENDURING PURPOSE: "To protect what you value most."
Salary : $90,000 - $110,000
