Operations Coordinator

An Operations Coordinator is responsible for administering the operations of the branch, direct staff and helps achieve the mission and goals of the Company, while maintaining outstanding customer service for both internal and external customers. The individual typically works under limited supervision and is subject to working weekends and holidays.

Responsibilities:

• Administration of A/R, payroll timekeeping, A/P entry, equipment utilization tracking, sales by salesperson tracking, petty cash, etc.
• Answering phones and direct calls to appropriate personnel.
• Ensure compliance with corporate policies.
• Ensure all rentals and work are accurately invoiced to the customer in a timely manner.
• Ensure monthly fuel use reporting is accurately completed.
• Compliance with SOP’s.
• Report progress of Branch towards goals.
• Performs collection calls.
• Procure oversize / overweight permits as required.
• Interface with insurance carrier to issue insurance certs required by customers.
• Troubleshoot any insurance issues.
• Perform other duties as assigned by the Office Manager.

Knowledge, Skills, and Experience

Essential:

• Standard office procedures and practices, including use of modern office equipment and software applications.
• Possess a minimum of a high school diploma or equivalent.
• Must be able to pass a drug test, background check, and fit for duty test.

Desired:

• Associate degree
• Prefer candidates with 3 to 5 years of similar experience.
• Previous experience using accounting software.
• Prefer candidates with proficient oral and written communication skills, technical skills, and functional skills.