What are the responsibilities and job description for the Head Baker position at W3Global Inc.?
Position Overview
The Head Baker is responsible for overseeing all bakery production, recipe development, and operational management. This role ensures the consistent quality of baked goods while maintaining a financially responsible and customer-focused operation. The Head Baker will also mentor and develop the Lead Bakers and bakery teams across locations.
Key Responsibilities
Leadership & Operations
Serve as the creative lead for the bakery and viennoiserie programs, maintaining high standards and working closely with owner to uphold the brand's vision.
Oversee bakery operations at NYC) and East Hampton, managing production schedules, staffing, and daily workflow.
Develop and implement seasonal menu updates and holiday offerings in collaboration with Lead Bakers.
Ensure bakery facilities meet all local and state DOH regulations.
Maintain and update standard operating procedures (SOPs) for all bakery processes.
Create and maintain recipe books and costing sheets to ensure consistency and cost efficiency.
Collaborate with the Executive Chef, Director of Operations, and Accounting team to manage labor and food costs effectively.
Conduct regular performance reviews and provide coaching to bakery staff.
Oversee scheduling for all bakery staff, including dishwashers, porters, and delivery drivers.
Wholesale & Marketing
Serve as the primary point of contact for wholesale clients, ensuring seamless communication and coordination across departments.
Work with the Marketing and Operations teams to develop and maintain sales materials, including a wholesale menu/lookbook featuring photos, descriptions, and pricing of bakery items.
Assist in maintaining and updating bakery-related content on the company's website and other sales channels.
Maintain an active customer list and identify potential new wholesale opportunities.
Qualifications & Requirements
Minimum 4 years of leadership experience as a Head or Lead Baker in a high-volume bakery setting.
Valid Food Handler's Certification for both Suffolk County and NYC.
Strong leadership skills with a team-oriented, collaborative management style.
Excellent communication, organizational, and interpersonal skills.
Ability to work under pressure, problem-solve, and adapt in a fast-paced environment.
Willingness to accept and implement feedback constructively.
Physical Requirements
Ability to lift up to 25 lbs frequently and up to 50 lbs occasionally.
Standing for 4 to 8 hours per shift with occasional bending and reaching.
Ability to work in a bakery environment with varying temperatures.
Reasonable accommodations can be made for qualified individuals.
