What are the responsibilities and job description for the Branch Unit Manager position at W3Global?
Branch Unit Manager - Job Description
We are looking for a Branch Unit Manager to lead our branch operations, drive business growth, and ensure excellent customer service. This role involves managing daily activities, overseeing a team, and maintaining high-quality service standards.
Key Responsibilities
🔹 Branch Operations: Oversee equipment rental, sales, repairs, training, and inventory management while ensuring safety and compliance.
🔹 Business Growth: Develop and execute plans to increase revenue and expand customer relationships.
🔹 Customer Service: Ensure top-notch service, address customer inquiries, and improve satisfaction.
🔹 Team Leadership: Lead, mentor, and support technicians, sales reps, and support staff.
🔹 Financial Management: Manage the branch budget, track performance, and ensure profitability.
🔹 Quality Assurance: Maintain high service standards and compliance with industry requirements.
Qualifications
✅ Bachelor's degree or equivalent experience in Business, Engineering, or a related field.
✅ 3 years of experience in operations and sales management (preferably in NDT, drones, robotics, or industrial tools).
✅ Strong leadership, financial, and strategic planning skills.
✅ Excellent communication and problem-solving abilities.
What We Offer
💰 Competitive salary commission
🏥 Health, dental, and vision insurance
📅 Paid holidays, vacation, and sick leave
📈 401(k) with company match
📚 Career development opportunities
We are looking for a Branch Unit Manager to lead our branch operations, drive business growth, and ensure excellent customer service. This role involves managing daily activities, overseeing a team, and maintaining high-quality service standards.
Key Responsibilities
🔹 Branch Operations: Oversee equipment rental, sales, repairs, training, and inventory management while ensuring safety and compliance.
🔹 Business Growth: Develop and execute plans to increase revenue and expand customer relationships.
🔹 Customer Service: Ensure top-notch service, address customer inquiries, and improve satisfaction.
🔹 Team Leadership: Lead, mentor, and support technicians, sales reps, and support staff.
🔹 Financial Management: Manage the branch budget, track performance, and ensure profitability.
🔹 Quality Assurance: Maintain high service standards and compliance with industry requirements.
Qualifications
✅ Bachelor's degree or equivalent experience in Business, Engineering, or a related field.
✅ 3 years of experience in operations and sales management (preferably in NDT, drones, robotics, or industrial tools).
✅ Strong leadership, financial, and strategic planning skills.
✅ Excellent communication and problem-solving abilities.
What We Offer
💰 Competitive salary commission
🏥 Health, dental, and vision insurance
📅 Paid holidays, vacation, and sick leave
📈 401(k) with company match
📚 Career development opportunities
