Regional Property Manager **Multiple Sites

Full Job Description

Regional Property Manager

Location: Travel necessary between properties in Brooklyn, Bronx, and Harlem

About Us

Client is a real estate property management company specializing in affordable housing properties. We are a growing NY based Property Management firm looking for a Property Manager to manage and maintain an affordable housing property in the Bronx.

Summary/Objective

As our regional manager, you will be expected to manage a portfolio of three developments consisting of several properties and motivate a leasing, compliance and maintenance team. Part of your role will be to create and develop positive and lasting relationships with vendors, agencies and staff, and enhance a system to maximize and achieve the highest Net Operating Income possible while maintaining a high level of customer service satisfaction.

Essential roles will be talent management; responsible for hiring, training and mentorship of the on-site team including the Property Managers, Maintenance Manager, Leasing Manager and Administrative Support team members. The Regional Manager will control costs, reinforce structure, maximize revenue and resident retention, develop relationships with all departments, vendors and contractors.

Essential function/Responsibilities: duties include but are not limited to the following:

• Work with the COO and Property Managers to identify property goals and objectives and assist in execution of such goals
• Implementation of effective cost control, revenue maximization and delinquency management procedures
• Work with Leasing Manager on marketing plans and initiatives to drive qualified traffic to the communities
• Effectively maximize rental income which will result in high occupancy through the leasing staff and personal efforts (i.e. continued audits of rent roll, submission of timely PBV rent increase requests, market analysis)
• Ensure all required weekly, monthly and quarterly reports are reviewed and completed accurately and in a timely manner. Both internal and external reporting requirements.
• Tracking of incident reports both property and employee related
• Tracking of required agency audits and responses. (Referring to HCR, Berkadia, insurance inspections, etc.)
• Conduct quarterly talent management discussions with the staff
• Conduct regular team meetings with the staff
• Coordinate with Compliance department for ongoing audit compliance
• Coordinate with onsite security personnel to improve security operations
• Provide support working with Tenant Associations
• Train and motivate associates to achieve all leasing and customer satisfaction goals
• Conduct regular (at least quarterly) site visits to ensure all aspects of the community look good and are in compliance of our Neat, Clean and Working guidelines
• Lease violation monitoring and tracking to ensure site team are sending out violations administered by security team and applicable charges are added to the appropriate accounts.
• Maintain thorough product knowledge on all properties and that of major competition through site visits and market research
• Work with Director of Maintenance on all areas concerning the upkeep and maintenance of the portfolio and the apartment homes
• Make recommendations on Capital Expenditures and assist with obtaining bids as needed
• Make recommendations to VP of Field Operations on all pricing, concession and renewal strategies
• Collaborate with Leasing Manager to ensure all paperwork and leases are completed accurately and in a timely manner
• Attract and recruit high caliber talent so that there is always bench strength
• Enforce all established policies and procedures are within the Company's guidelines
• Violation oversight - both HQS and HPD to ensure all violations are cured timely and no abatements due to failed inspections are in place.
• Budget analysis and ability to provide monthly detailed commentary on variances to budget with plan of action for how to get back on track to meet budget expectations.
• Actively work with site teams and agencies to improve quality of life at the communities by participating in after-hours events. (Ex. Back to school events, resident meetings, turkey giveaways, etc.)
• Complete all other duties as required by the COO and/or CEO
  
  

Requirements

• Minimum of 2 years property management experience
• BA in related Business or Hospitality Field
• Previous supervisory experience
• Proficiency with MS office suite - Outlook, Word, and Excel
• Yardi software knowledge
• Strong knowledge of electrical, plumbing, carpentry, and building mechanical systems
• Strong organizational, verbal and written communication skills are a must
• Must be on call during non-business hours for any emergencies which may arise
• Must be able to work both independently and with a team
• Must be able to multitask and thrive in a fast-paced, constantly changing environment
• Familiarity with housing laws, especially affordable housing, is a must
  
  

Benefits

• Medical coverage for the employee full premium paid by DPS. Coverage starts day 1 of employment.
• Dental
• Vision
• 401k with employer matching
• Life insurance
• Annual performance-based bonus
• Additional incentive-based bonus opportunities
• 2 weeks' vacation per calendar year
• 5 personal days per calendar year
• 5 sick days
• 12 annual paid holidays
• Reimbursement for business travel
  
  

Job Type: Full-time

Schedule

• Monday to Friday
  
  

Ability To Relocate

• Brooklyn, NY 11207: Relocate before starting work (Required)
  
  

Work Location: In person